job title:Entry-Level Field Engineer / IT Support Technician
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Seeking an Entry-Level Field Engineer / IT Support Technician to support onsite systems and equipment in a dynamic operational environment. This role involves hands-on technical support, hardware installation, preventive maintenance, and troubleshooting of computer systems and electronic display equipment, along with inventory support and warehouse organization.
Key Responsibilities
• Install and configure PC workstations and related peripherals
• Replace and install electronic display screens and monitors
• Troubleshoot and repair desktop computers, wireless printers, video extenders, among other
• Perform preventive maintenance on electronic equipment
• Support software installations and application troubleshooting
• Work with Windows and Linux operating systems
• Assist with virtual machine setup, maintenance, and troubleshooting
• Conduct daily walkthrough inspections of equipment and systems
• Install and replace large displays
• Provide daily written reports of technical issues and resolutions
• Learn and support a proprietary software system
Skills
• Experience with Windows operating systems (including legacy systems)
• Familiarity with Linux environments
• Ability to troubleshoot PCs and hardware components
• Experience installing and replacing monitors of various sizes
• Basic understanding of networked devices and peripherals
• Strong troubleshooting and problem-solving skills
• Ability to document and report issues clearly
• Ability to work independently
Preferred Qualifications
• CompTIA Network+ Certification
• CompTIA A+ Certification
• Google IT Support Professional Certification or similar
•Microsoft 365 Fundamentals
•Linux Essentials (optional)
Additional requirements
• Capable of working effectively in field support environments, including construction sites and other loud or dusty areas
• Strong attention to detail and reliability
• Willingness to learn new systems and technologies
• Ability to perform hands-on installation and maintenance tasks
Principals only. Recruiters, please don't contact this job poster.