I'm a dynamic operations and marketing professional with a proven track record of transforming chaotic environments into streamlined, high-performing systems. Currently serving as Management, Marketing Coordinator, and Personal Assistant to the CEO at a MedSpa since June 2025, you rapidly established standardized protocols for backend finances, estheticians, events, front desk, and massage therapists within your first two weeks, filling critical operational voids. You designed efficient therapist tracking systems, drafted transparent contracts, simplified promotional materials with reusable social media templates, and built a scalable business model to ensure consistent revenue. I've also implemented clear communication frameworks, detailed job descriptions, comprehensive training programs, and an overall structure that empowered teams to operate independently and aligned in a previously unstructured setting.
With extensive experience across diverse roles, you previously excelled as Assistant Manager and Marketing at a Spa from January to June 2025, driving membership sales, upselling services, and mastering custom POS systems while deepening expertise in therapist protocols. My long-term remote role as Administrative Assistant at a private business since July 2016 involves supporting the CEO with marketing campaigns, vendor coordination, social media management, live chat customer service, light website designing, and branding projects. Earlier positions include Front of House Manager at China Moon from August 2024 to February 2025, where you developed protocols, boosted sales through upselling, and managed high-volume orders, and Barista at a coffee shope from April 2023 to November 2024, delivering exceptional service in fast-paced settings.
I'm proficient in Adobe Creative Suite, Apple iWork, Google Workspace, Microsoft Office, MindBody/Booker, BookedByAliens, Meevo, MangoMint, various social media platforms, and website builders, you excel at building clarity, driving growth, and empowering teams.
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Thank you.
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