With a strong and diverse background in fast food and catering, retail, and clerical roles, I bring a well-rounded skill set, a committed work ethic, and a passion for delivering excellent service. I am currently working toward a long-term goal of securing a stable management position where I can grow, lead, and contribute meaningfully to a successful team.
Over the years, I’ve built valuable experience in customer service, multitasking in high-pressure environments, and staying organized and detail-oriented in administrative settings. These experiences have strengthened my communication, problem-solving, and leadership potential—qualities I am eager to bring to a role that offers opportunities for advancement.
As a single mother to a bright and energetic 10-year-old, I am motivated not only by personal achievement but by the example I set and the stability I aim to create for my family. To balance my responsibilities at home while continuing to perform at my best professionally, I am seeking a position with hours between Monday and Friday, 9 AM to 5 PM. I am confident that within those hours, I can provide outstanding dedication and consistency.
I would welcome the opportunity to discuss how my background, reliability, and long-term goals align with your team’s needs. Thank you for considering my application. I look forward to the possibility of contributing to your organization’s continued success.
Warm regards,
Yuniamis Martinez
Professional Summary:
Highly organized and dependable Administrative Assistant with a proven track record of supporting
executives, managing office operations, and ensuring smooth daily workflows. Skilled in calendar
management, document preparation, data entry, and customer service. Adept at multitasking in fastpaced environments while maintaining attention to detail and professionalism. Proficient in
Microsoft Office Suite, scheduling tools, and office communication platforms. Committed to maintaining
confidentiality and fostering efficient, well-run workplaces.
Work Experience;
Administrative Assistant
EPC-Miami-FL
January 2024 to June 2025
• Assistant to CEO of a Pharmacy Staffing and Consultanting firm
• Coordinated and organized company events, including conferences, seminars, and team-building
activities
• Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
• Created efficient filing systems both electronically and physically to ensure easy retrieval of important
documents
• Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
• Provided administrative support during board meetings including preparing meeting agendas/
materials, distributing minutes, and following up on action items
• Responded to inquiries from clients/customers in a timely manner, providing accurate information or
directing them to the appropriate department/personnel for assistance
• Coordinated employee recognition programs/events to boost morale and foster a positive work
environment
• Light bookkeeping on Doit Systems
• Follow up with Board of Pharmacy regarding client information
• Cold calls to pharmacies for potential leads
Administrative Assistant
E.R. Brownell & Associates, Inc.-Miami, FL
July 2018 to August 2023
• Time Management Department (Managed).
• Human Resources Department (Assist. Manager).
• Assisted creating proposals, provided given estimates from CEO and following up with clients regarding
their quotes.
• Used public information such a property appraiser and Google earth for benchmarks and create files
for estimates.
• Dispatch field crews to job sites (residential and commercial).• Communication with different architects, engineers, project managers, supervisors, and field
superintendents.
• Created work orders based on contracts.
• Assisted payroll department with employee time approval.
• Created an efficient filing system for CADD operations both digital and paper.
• Checked the company main email and distributed certain emails to their department.
• Assisted with company events.
• Trained new employees
• Used platforms such as Quickbooks, Timestation, RingCentral, Time by Quickbooks.
Barista
Starbucks-Coral Gables-FL
January 2010 to July 2018
• Food and safety handling
• Training on equipment usage
• Cleanliness for QASA inspections
• POS system/Cashier
• Multi-tasking
• Exceptional Customer Service (Awarded for scoring 100% with mystery shopper)
• Inventory
• Leadership skills
• Team player
• Upselling retail items in store.
Seasonal Store Associate
Hot Topic-Miami, FL
June 2009 to December 2009
• Cash handling and balancing out closed checks and register
• Customer Service
• Greet incoming customers
• Mainting store cleanliness
Seasonal Store Associate
AVON-Miami-FL
January 2009 to June 2009
• Cash handling
• Stock and organized store items
• Customer service
• Trained new employees
Catering Associate
Parties by Pat, Inc.-Miami, FL
January 2008 to December 2008
On call catering server for private events such as weddings , corporate events, birthdays etc.
Cashier/Cook
Burger King-Miami, FL
January 2006 to December 2008
• Cash handling on POS systems
• Worked well in a fast paced environment
• Exceptional customer service
• Food preparations
• Store and kitchen cleanliness for QASA inspections
Office Manager / Administrator
Education:
High school diploma
Miami Jackson Senior High School
August 2005 to June 2008
Skills
• Accounting software
• Order entry
• Event Planning
• Cleaning Experience
• Analysis skills
• Office activity coordination
• Staff supervision
• Bilingual
• Cross-sales
• Merchandising
• Dispatching (5 years)
• Pricing
• DocuSign
• Microsoft Outlook Calendar
• Multi-line phone systems
• DocuSign (1 year)
• Phone etiquette
• English
• Latte art
• Microsoft Office (5 years)
• Barista Experience (7 years)
• Maintenance
• POS
• Digital marketing
• Accounting
• Executive administrative support• Client services
• Events management
• Word processing
• Sales management
• Google Docs
• Computer literacy
• Human resources
• Medical office experience
• Microsoft Outlook
• Restaurant experience
• QuickBooks (6 years)
• Front desk
• Hospitality
• Office management (5 years)
• Microsoft Word
• Administrative Experience
• Proposal Writing
• Personal assistant experience
• Medical terminology
• Social media management
• Basic math
• Micros POS (8 years)
• Office supply management
• Barista Experience
• Customer service (10+ years)
• Micros POS (8 years)
• Time management (5 years)
• Time management (7 years)
• Sales
• Project coordination
• Cashiering
• Upselling
• Food Preparation (8 years)
• Bookkeeping
• Financial services
• Inventory management
• Spanish
• Accounts Receivable
• QuickBooks (5 years)
• Management
• Organizational skills
• Office record organization
• Reconciliation (2 years)
• Food Preparation (8 years)
• Microsoft Excel
• Dispatching (5 years)
• Marketing
• Sales team management
• Microsoft Office (5 years)
• Working with people with autism
• Office management (5 years)
• Salesforce
• Customer service (10+ years)
• Writing skills
• Phone triage
• Food Handling
• Construction estimating
• Supervising experience
• Filing
• Leadership
• Cash handling
• Clerical experience (5 years)
Languages
• English - Expert
• Multilingual
• Spanish - Expert
Certifications and Licenses
Crowd Safety Management
2022 to Present
Trained for crowd safety for large concerts or event.
Provided by Back-Bone International and Rick Rescue Training Academy in 2022
Driver's License
Principals only. Recruiters, please don't contact this poster.