As an Administrative Assistant at the HUB @ Office Logic, you will play a crucial role in ensuring the smooth and efficient operation of our co-working space. You will be responsible for providing administrative support to the management and ensuring an excellent experience for our members and visitors.
Key Responsibilities:
1. **Front Desk Operations:**
- Greet and assist members, guests, and visitors in a friendly and professional manner.
- Check-in all members, Guests and Visitors on Nexudus
- Manage the reception area, including answering phone calls, handling inquiries, and directing visitors to the appropriate personnel or resources.
- Maintain a clean and organized front desk area.
2. **Member Services:**
- Assist members with their inquiries, requests, and issues, ensuring high levels of satisfaction.
- Manage member sign-ups, renewals, and inquiries related to memberships.
- Coordinate the scheduling and booking of meeting rooms, workspaces, and events for members.
3. **Administrative Support:**
- Provide general administrative support to the management team, such as filing, data entry, and document management.
- Assist with event planning and coordination, including workshops, networking events, and seminars.
- Handle mail and package receipt and distribution.
4. **Facility Management:**
- Monitor and report any maintenance or facility-related issues to the appropriate teams or vendors.
- Ensure the overall cleanliness and tidiness of common areas, including the kitchen, lounge, and meeting rooms.
- Assist in maintaining office supplies and inventory.
5. **Technology Support:**
- Assist members with basic technical issues, such as Wi-Fi connectivity or printing.
- Collaborate with the IT department to resolve technical problems and maintain a functional workspace environment.
6. **Security and Safety:**
- Enforce security protocols and access control to ensure the safety of members and property.
- Familiarity with emergency procedures and being prepared to respond to safety and security incidents.
Qualifications:
- High School Diploma or Some College
- Proven experience in a similar administrative role.
- Excellent customer service and communication skills.
- Proficiency in office software applications (e.g., Google Workspace).
- Proficiency in English; Spanish is welcomed but not required.
- Strong organizational and multitasking abilities.
HUB @ Office Logic is committed to fostering a collaborative and dynamic workspace environment. As an Administrative Assistant, you will be an integral part of the team, contributing to the success and satisfaction of our members. If you are a proactive, organized, and customer-focused