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Waiter / Catering Assistant For Your Event (Miami)

offered in person
If you are looking for professional waitstaff for your catering event or private event, please reach out to me ASAP.

I have 10 years experience in find dining, catering, and high-profile VIP event work. My resume is attached for your review.

Please get in touch at anytime! Happy to support you!

Jeffrey
561.325.0568
Miami, FL

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JEFFREY NORMAN

FINE-DINING, FAST-PACED RESTAURANT SERVER: ELEGANT, METICULOUS, SOPHISTICATED
MIAMI BEACH, FL, 33139 · 561.325.0568

SKILLS:
Effective Time Management · Fast Learner · Ability to Work in a Team · Ability to Work Under Pressure · Team Player · Ability to Multitask · Excellent Customer Service Skills · Hard Working

*** Exceptional knowledge of Old World wines and their most elegant pairings with seafood, vegetarian cuisine, and all fine cuts of steaks; sophisticated and effective "bedside manner" and hospitality protocol with upscale local guests and VIP clients; fluent in French and Spanish; rare, one-of-a-kind communication skills that unify the FOH team, create seamlessness with the BOH team, and generate impressive sales and customer reviews for the establishment overall. ***

EMPLOYMENT HISTORY:
Server at Delilah, Miami Beach, FL
October 2023 — Present
Utilized subtle yet effective suggested selling techniques and world-class hospitality discourse to successfully shape diners' experiences as their orders are taken, including repeating the order back to guests; demonstrated effective communication with kitchen and management regarding any special guests concerns; demonstrated particular expertise with the handling of VIP and celebrity guest experiences; held deep and detailed menu knowledge, and communicated the intricacies of the menu to guests; wielded deep knowledge of fine wine and spirits in order to accentuate guests’ experiences.

Server at A Fish Called Avalon, Miami Beach, FL
October 2022 — September 2023
Demonstrated mastery, and delivered noteworthy high sales, in the restaurant's highly acclaimed, exclusive Italian wine list; regularly ran food, bussed tables, and covered for other servers throughout all dining hours; maintained calm, focus, and grace throughout busy stretches; executed first-rate teamwork and time management when double- or triple-sat; excelled in turning tables multiple times over the course of the evening; earned multiple 100-point scores and five-star reviews with guests for deep menu knowledge and extremely sophisticated levels of guest relations, table maintenance, and luxury-grade hospitality.

Server at Macchialina, Miami Beach, FL
May 2022 — October 2022
Demonstrated a courteous, friendly, congenial, polite, professional and efficient attitude; Shaped guests' orders and served all food and beverage requests using suggestive selling techniques and five-star hotel hospitality standards. Cleared guests' tables, as well as the bar, during service. Controlled guest checks and secured proper payment. Communicated all special orders with the kitchen. Displayed deep knowledge of menu cuisine, wine list, special items, etc. featured in the restaurant..

Server at The San Ysidro Ranch, Montecito, CA
March 2018 — March 2021
Appropriately suggested additional items to customers to increase restaurant sales; Regularly checked on guests to ensure satisfaction; Delivered exceptional service by greeting and serving customers in a timely, friendly manner; Assisted guests with making menu choices in an informative and helpful fashion; Promptly served all food courses and alcoholic beverages to guests; Appropriately suggested additional items to customers to increase restaurant sales; Regularly checked on guests to ensure satisfaction with each food course and beverages.

EDUCATION:
BA, English Literature, Stanford University, Palo Alto, CA · Certificate in Fine Dining, Hospitality and Tourism, Culinary Institute of America, Santa Monica, CA

REFERENCES:
Joshua Gosline, (408)-314-2214 · Christopher Bonilla, (203)-415-7489

post id: 7748062872

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