We are hiring customer support representatives to join a fast-growing tech platform based in downtown Miami. This is an opportunity to work in a high-energy environment supporting a global user base in real time.
MUST TYPE 60 WPM
We are hiring for all 3 shifts!! 1st 2nd and 3rd
Position Overview:
Communicate with customers via email and live chat, handling a wide range of support inquiries and ensuring a smooth user experience.
Responsibilities:
Respond to customer inquiries via email and chat
Resolve issues quickly and professionally
Escalate complex cases when needed
Log and track customer interactions
Requirements:
Strong written communication skills
Ability to multitask across multiple conversations
Must type at least 60 words per minute
Reliable and detail-oriented
Performance bonus structure
Raises quickly tied to KPIs