Authorized to work in the US for any employer. Seeking a remote administrative position.
Work Experience
Provider Data Management Analyst
Salem/Health Net - Remote
December 2021 to March 2022
• Process data applications for providers (physicians, government employees, etc.)
• Revise applications as needed to comply with company standards,
• Perform data manipulation tasks such as: gathering data from primary and secondary data sources, data cleansing, labeling, aggregation, and audits applicant tracking software .
• Develop and maintain standard documentation related to data reporting and systems, processes
• Monitor adherence to the efficiency and service level goals including volume, processing, timeliness, accuracy and other internal and partner metrics.
• With great knowledge, ability, and skill.
Administrative Security Clerk (PIV Manager)
REDZONE.LLC - Oakland Park, FL
February 2020 to March 2021
• Served as primary POC for credentialing, sensitive property and secure forms for requisition, storage, issuance and reporting requirements.
• Facilitated issuance of PIV cards, submitted cleared products and tracking status.
• Provided administrative support to the assigned section, which includes, but not limited to, filing correspondence, pulling files, creating files, scheduling appointments, mailing case decisions, attending monthly administrative and judicial oath ceremonies, and appropriate receipt and transfer of files. Including but not limited to contacting customers regarding any discrepancies within their information.
• Performed a wide variety of administrative and management services essential to the operations of the office.
• Maintained and updated reports and spreadsheets with sensitive information.
• Pre-screened, reviewed, and processed various applications submission submitted by USCIS customers.
• Followed verbal and written directives, E-file and retrieve corporate documents, records, and reports.
• Read and analyzed incoming memos, submissions and reports to assess purpose for distribution to staff.
Assistant
Panera Bread - Hallandale Beach, FL
March 2019 to April 2020
• Assisted in baking food in a clean, safe and sanitary manner.
• Carried and distributed baking supplies such as flour, shortening and sugar.
• Assisted in reading recipes, weighing and measuring baking ingredients.
• Adjusted and preheated ovens to desired temperatures for baking.
• Performed proper and safe operation of bakery equipment and utensils.
Data Entry Clerk/Customer Service Representative
Exela Technologies - Fort Lauderdale, FL
May 2019 to September 2019
• Performed various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.) fill paper when needed.
• Maintained the highest levels of customer care while demonstrating a friendly and cooperative attitude.
• Consistently adhered to business procedure guidelines.
• Performed data entry task from a paper documentation.
• Utilized system functions to perform data look-up and validation; represented and communicated about company in a positive way in front of lots of potential customers.
Receptionist and Administrative Assistant
Kids In Distress - Wilton Manors, FL
September 2018 to May 2019
• Maintained calendar and scheduled meetings.
• Answered telephone calls, made copies, faxed outgoing and scanned incoming documentation.
• Managed client database and provided information to clients.
Technical Support Rep
King of Fans - Fort Lauderdale, FL
July 2016 to June 2018
• Handled Inbound/Outbound calls, Sales, Marketing, Billing and Shipping.
• Maintained customer account information.
• Verified all Warranty parts for customers Inventory, Warehouse duties, Front desk clerical duties, Pricing, Quality control.
Legal Assistant
Law offices - Fort Lauderdale, FL
January 2016 to July 2016
• Drafted pleadings and correspondence.
• Maintained calendar and scheduled meetings.
• Scheduled hearings.
• Managed client database.
• Participated with E-filing with the various court systems.
• Became familiar with County and Civil Court procedures.
Receptionist
Burgess Tax Services - Fort Lauderdale, FL
December 2012 to February 2016
• Greeted and logged all clients upon arrival.
• Directed calls to appropriate area on a multiline telephone system.
• Prepared reports for mailing or delivery.
Medical Records Clerk
Armor Correctional - Fort Lauderdale, FL
May 2009 to April 2010
• Adhered to BSO patient confidentiality and record security.
• Reviewed records for completeness, accuracy and compliance with regulations.
• Retrieved patient medical records for physicians, technicians, or other medical personnel.
• Planned, developed maintained and operated a variety of health record indexes.
Assistant Store Manager
GNC - Reading, PA
2006 to 2008
• Assisted the store manager in the daily operation of the store assuming management duties while the manager was out.
• Sold merchandise to customers.
• Received, checked and shelved all merchandise products and placed purchase orders and managing inventory.
• Met strict sale goals on a monthly basis of inventory counts and maintenance.
• Put away weekly product delivery and stocked shelves
• Attended training seminars outside and inside sales.
• Utilized knowledge in a large variety of herbal and vitamin supplements, including all sports nutrition products.
Education
High School Diploma
Christian Academy High School - Townsend, GA
Skills
• Microsoft Office • Word (4 years) • Excel (2 years) • Inventory (3 years) • Management (2 years) • Customer Service (8 years) • Data Entry (5 years) • Tech Support (4 years) • Call Center (10+ years) • Help Desk • Typing • Data-Entry • Negotiation • Desktop Support • Multi-line Phone Systems • Active Directory • Microsoft Windows • Government Relations • Customer service • Computer literacy • English • Time management • Microsoft Outlook