craigslist | technical support jobs in south florida

Help Desk Tech / Network Admin (West Palm Beach)

2009-11-09T20:45:37-05:00

Looking for a help desk tech / network admin with good customer service and technical skills. Windows desktops and servers / exchange / backups.

Must have:
Technical certifications
Desktop / Network experience
Reliable Transportation
Ability to move computer equipment
Good smile!

Cellular Technician (Ft Lauderdale)

2009-11-09T13:54:51-05:00

Looking for a mature individual with cellular repair experience. The ability to work in a fast pace environment. The ability to keep up with changing technology.
* Must be clear spoken, articulate, and have excellent communication skills.
* Must be tolerate and patient in a sometimes fast pace environment.
* Must have the desire to work, and work well with others.
* Cellular repair experience with Sprint/Nextel a plus. Will consider other carrier experience.
* Full-time position. . ( potential for part-time position as well).

Support Engineer-Aviation (Close to Doral)

2009-11-09T13:52:52-05:00

About our company:

Our company offers a range of engineering services and after sale support for the aircraft industry.

We are looking for a candidate to lead our technical support department, assisting customers with full after-sale support, including product management, troubleshooting, warranty, upgrade, repair, etc.

Please send resume and cover letter. You must have aviation experience, otherwise you will not be considered.

Qualifications:
- Bachelor�s Degree in Engineering, Aviation Administration or related field.
- 5 years professional, related technical and/or business experience.
- A&P Licensed.
- Operational experience involving commercial or military aviation or other aircraft maintenance or logistics experience.
- Experience with avionics.
- Knowledge of aviation software and proficient with computers.
- Excellent organizational and communication skills.
- MUST be Bilingual: English/Spanish.

Responsibilities:
- Provide customers with after-sale support, including installation, troubleshooting, upgrade, etc.
- Assist sales department with technical quotations.
- Establish and maintain effective working relationships with clients and vendors.
- Organize and file documents accordingly for quality control
- Highly responsive, motivated, detail oriented.

Technical Support (Delray Beach)

2009-11-09T13:03:02-05:00

Golf Car Service Technician with mechanical ability and good communication skills. Knowledge of
E-Z-Go, Club Car, Yama golf cars a plus. Full time position, with benefits, 401K.

Systems Manager (Doral)

2009-11-09T12:38:38-05:00

Qualifications:

Bachelors degree in computer science, computer information systems (CIS) or management information systems (MIS). Experience or is familiar with environments such as Windows XP, XP server and work station. Knowledge of development tools such as MS SQL Server 7.0-2005 and MS Reporting and experience with ASP.NWT, C#.NET, Visual Studio.

Responsibilities:

�X Maintenance of internal databases and creation of business reports.
�X Coding, programming, and participating in design and software development.
�X Technical knowledge for appropriate customer solutions.
�X Excellent communication skills, technical translations and interpersonal skills.
�X Interaction with third party vendors.
�X Setup computer equipment as needed.
�X Manage user accounts as well as network changes.
�X Maintain track and respond to user support request at all locations.
�X Management and monitoring of backup systems and offsite backups.
�X Develop and manage an annual IT plan and budget that is aligned with business priorities.
�X Security analysis, maintenance and updating as needed. Organize and consult on service architecture design for upgrades and new systems,
�X Troubleshooting as needed.
�X Spyware, virus protection and removal and general malware management.
�X Disk capacity and storage planning. Application usage and uptime.
�X Ongoing site assessments, system auditing and inventory updating and reviews.
�X Automation of the IT function through use of systems, tools, process and qualified people.
�X Miscellaneous duties as determined by Supervisor.

EEO, Background check & Drug Free Workplace. Fax resumes to (305) 704 -0199 or E-mail: jobs@advocateprogram.com

POS Hardware Technician (West Palm Beach)

2009-11-08T11:37:27-05:00

Experienced partime technician to repair Epson and Samsun POS printers and touch screen POS terminals. Send resume with specific experience and hourly pay requirement.

Digital Training Facility Manager (Perrine-W. Miami, FL)

2009-11-06T20:07:14-05:00

U.S. Army Distributed Learning System (DLS)
Digital Training Facility Manager (DTFM) Job Description

The Army�s Distributed Learning System (DLS) provides training to soldiers and civilians through on-line courses, computer-based training, and video teleconferencing. The Digital Training Facility Manager (DTFM) manages the high-tech training facilities for this program, and is responsible for ensuring that the digital training facilities� (DTFs�) secure networks, computer / video equipment, ancillary hardware / software are both available and operational. Part-time 20 hours per week.

DTFM responsibilities include (but are not limited to) the following:
� Must be able to access the U.S. Army GIG/NIPRNet in the execution of their network duties.
� Conduct basic software/hardware troubleshooting and interact with the DLS Help Desk (based in Fort Eustis, Virginia) to remedy any workstation or connectivity problems.
� Conduct accurate fault diagnosis in conjunction with the DLS Help Desk.
� Provide maintenance or backup data on servers at their location (as directed by the Core Operations team in Fort Eustis).
� Maintain inventory control and security of the classrooms and the classroom equipment (i.e. computers, servers, video tele-training equipment, etc.).
� Conduct preventative maintenance on all DTF equipment, and report on the repair/service of equipment on a regular basis.
� Assist Army customers with scheduling, registration for courses, and software installation within the DTF.
� Coordinate daily schedules with the Distance Learning Point of Contact (DLPOC), and complete daily updates of scheduled activities in MS Outlook as classes or events are scheduled in the DTF.
� Execute basic marketing tasks and activities on the Army installation or at reserve sites, and interact with Army training officers, non-commissioned officers, and administrators to coordinate new training programs.
� Submit progress, metrics, and utilization reports to the DLS management team as required.
� Assist the DLS management team with the development of new plans, training, schedules and reports as necessary.
� Proctor exams as required by the DLS management team.
� Support and participate in training initiatives as directed by the prime contractor.

Required Knowledge, Skills, and Abilities:
� 3 years experience with Software and Hardware troubleshooting skills.
� Basic network administration skills on Windows XP, or Windows Vista and Windows Server 2008.
� Proficiency using Microsoft Office suite and other software tools.
� Maintains 50 plus Computer workstations.
� Maintain servers providing Domain Name Services, Active Directory, Anti-Virus, Security Compliance, Configuration Management and Exchange
� Configures loads and deletes courseware as directed.
� Maintains VTC equipment
o Troubleshoots video performance
o Schedules Video Conferences
� Strong organizational skills and the ability to work independently.
� 1 year experience with strong customer service skills.
� Excellent oral and written communication skills.

Additional Requirements:
� High School Diploma or equivalent.
� U.S. citizenship required IAW Contract W911S0-09-C-0018.
� Must be able to pass DoD Information Assurance Examinations.
� Continued employment contingent upon successfully completing a National Agency Check Investigation (NACI).
� Must be able to obtain a Common Access Card (CAC).

Service Technician/Slot Technician (Fort Lauderdale)

2009-11-06T19:49:27-05:00

Shuffle Master, Inc. is a gaming supply company specializing in providing its casino customers Utility Products, including automatic card shufflers and roulette chip sorting devices, to improve their productivity and security, and Entertainment Products, including proprietary table games and Table Master games to expand their gaming entertainment content. The Company is included in the S&P Smallcap 600 Index.

Be a part of the excitement!

We invite you to bring your talent to our table to help create our future. In turn, Shuffle Master provides a culture where your future success and growth are truly a result of your own efforts and achievements. Being on our team means sharing in our vision, that of being the preeminent player in a rapidly expanding global industry, developing compelling and innovative product lines. Our future depends on bright, energetic, talented people who share a passion for creating the best products, the best place to work, and promote our continued success. Shuffle Master is an Equal Opportunity Employer, valuing diversity, and celebrating strengths. It is the company�s policy to ensure that all employees are fully capable of performing their job duties, functions, and requirements in a safe and productive environment. Gaming Service Technician

Purpose:

The purpose of this position is to repair, maintain, install, remove, document, and account for equipment leased to customers to result in timely responses, high performance equipment, and excellent customer relations.

Key Responsibilities:

Travel to casinos to perform installations, repairs, pre-sites and preventive maintenance on machines.
Work to build positive relationships with customers, and Shuffle Master Personnel to assure that Shuffle Master�s equipment is continually in optimal operating condition.
Build camaraderie with Customers, Tribal Gaming officers and State Compliance officials spreading good will on behalf of Shuffle Master.
Update and/or modify existing products to result in equipment modified to meet the customers specifications.
Respond to Service Calls in an accurate, timely and courteous manner.
Complete paperwork and documentation as instructed to result in accurate, timely reporting of information to management.
Help prepare and test video slot equipment prior to installation to result in fully functioning quality components and materials that are ready to be successfully installed.
Perform various types of basic maintenance associated with the Shuffle Master shop, warehouse and offices to result in a fully operable, safe and high image work place where employees achieve optimum productivity and customers perceive quality.
Install equipment to result in fully functioning devices.
Update and/or convert existing products to result in equipment conversion to meet the customer�s specifications.
Remove and/or relocate existing equipment to result in the extraction or re-positioning of products to meet the customer needs.
Complete paperwork and documentation as instructed for accurate reporting
Prepare and set up equipment for gaming shows
Provide adequate on-site technical expertise to answer technical questions.
Performs other assignments (or duties) as required.

Minimum Skills and Requirements

Knowledge of and skill in using various computer equipment
Knowledge of and skill in using various hand tools and power tools such as drills
Basic understanding of mechanical systems
Ability to travel 25%-50% of time
Ability to read and understand wiring schematics, and service manuals
Ability to work independently, and manage ones time efficiently.
Ability to make rational decisions
Ability to effectively read and write
Must be able to work any; Day(s) or Shift(s)
Ability to effectively communicate in person with customers
Basic math skills.
Must have a valid State driver�s license to drive a company vehicle and/or one�s own vehicle. For which the company will reimburse mileage
Must 21 years of age or older;
Must be able to obtain a passport
Must have or be able to attain a gaming card by the appropriate licensing agency.

Local Candidates Only For consideration please apply online at jobs.shufflemaster.com.

Branch Coordinator (Pompano Beach)

2009-11-06T14:27:02-05:00

Growing Security Integrator is seeking a resourceful, reliable and computer proficient individual. Must be Organized Detail orientated and have a keen ability to multitask and prioritize.
This is a fast paced position requiring knowledge of the following duties;

Create PO's
Tracking, Ordering, Shipping and Returning Equipment (RMA's)
Receiving, Sorting and occasional pick-up of parts for Projects and Service(some packages may weigh over 25lbs)
Daily Dispatching, Scheduling and Mapping of Technicians
Editing Service tickets
Service Quotes
Heavy Equipment Rentals
Warehouse Inventory
Permitting
Data Entry
Filing
Remote Computer downloading
Heavy Email, IM and Phone

Must have excellent communication skills with our team and customers. Background check required.

Compensation
TBD by performance
100% Employee Medical insurance paid after probation period.

IT Help Desk Technician (Miami)

2009-11-06T12:37:37-05:00

DESCRIPTION
Psychcare is seeking a Helpdesk Support Technician. The Help Desk technician will be responsible for managing the automated Help Desk system (SysAid) used to receive, rout, and respond to all Help Desk requests. They will provide technical support to individual users, such as enrolling new users, and troubleshooting user-related problems. Will work closely with team and staff at all levels to ensure outstanding projects are up-to-date and complete. The Helpdesk Support Technician will maintain complete and proper records. This position requires considerable user contact, and must demonstrate excellent interpersonal skills and professionalism.

REQUIREMENTS
Must be discreet, resourceful, self-motivated, and able to be a member of a service-oriented office team. Some college and 2 years of customer and project support, technical expertise and/or customer service experience highly desired.

TECHNICAL SKILLS
Ability to configure Windows PCs. Basic networking knowledge. Desktop & Help Desk Support. Software and hardware installation experience. Proficiency with Microsoft Word, Access, Excel, and PowerPoint. A+ certification preferred.

Help Desk Support Technician (Miami)

2009-11-05T12:30:38-05:00

MSEmploy

Responsibilities include:

- Analyze and troubleshoot computer support problems and apply understanding to solve problems of users
- Test software and hardware to evaluate ease of use and determine if product will aid users in performing work
- Maintain equipment inventory
- Learn to use and support various systems
- Serves as liaison between end users and IT department regarding general IT issues.

Should be:
-Self-starter, highly organized and able to workwith minimum supervision.
-Adept to troubleshooting and able to deal effectively in a fast-paced environment.
-Analytical and patient with technical details and strong customer service skills. Expert with Windows XP and Windows Vista support.

Job 3171. To apply for this position, please visit http://us.msemploy.com/JobPosting/JobPostingDetailFullPage.aspx?jobID=3171

Sprint CapTel� Outreach Specialist (South Florida)

2009-11-05T08:48:32-05:00

Position Description: Sprint CapTel� Outreach Specialist. Sprint CapTel� Specialist will be responsible for introducing and educating Sprint CapTel� products including CapTel�, WebCapTel�, WebCapTel� on the Go, Sprint CapTel� Model 800i and other related products and services to new customers.

Essential Functions:
� Candidates must have great people skills and great personality.
� Candidate must be self motivated and self starter.
� Candidate will be working closely with elderly, people with hearing loss on educating and providing one-on-one training on using a new telephone technology.
� Candidate will provide presentations and/or products exhibition at various events
� Candidate must be able to drive and must own a car and a PC.
� You make your own hours. We will train.

Qualifications:
� Excellent interpersonal skills and ability to work successfully with an elderly, people with hearing loss and heard-of-hearing community.
� Strong written and verbal communication skills required.
� Extensive customer service experience required.
� Adequate computer literacy and technical abilities strongly preferred.
� Willing to work a variety of hours and travel
� Familiarity with all MS Office applications.

Call Center Telecom Predictive Dialer Supervisor (Boca Raton)

2009-11-04T19:20:02-05:00

Essential Duties & Responsibilities:

Capability of Running & Managing multiple campaigns and multiple locations outbound predictive dialers.
Monitor Calls & Drive Productivity of Remote Call Agents
Develops and implements state of the art predictive dialing strategies
Performs all aspects of data and database administration
The system manager must also monitor the system in order to guarantee proper performance.
Analyze & Run Daily Reports, make necessary adjustments
Monitor Lead posting
To guarantee the proper performance, the system manager needs to understand the platform used to run the database and must be able to add new users to the system.

Qualifications/Basic Job Requirements:

2-3 years related work experience in Call Center Supervisory position
2-3 years EXPERIENCE with predictive dialers
Knowledge and familiarity with front end and query tools, backup and recovery strategies, and performance and tuning techniques
Excellent communication skills (written and oral)
Extensive knowledge of products and needs

Project Manager for Energy Management Initiative (Boca Raton)

2009-11-04T17:05:34-05:00

OpenPeak Systems and Devices lead the Convergence of Telephony,
Internet, and Digital Content Control www.openpeak.com

Growing high-tech firm in Boca looking to add experienced individuals
to a world-class team.

Project Manager for our Energy Management Initiative

Primary responsibilities:

- Organizing customer requirements into a consolidated product definition and project plan

- Customer facing as well as internal technical team facing

- Coordinating internal development and timeline, including hardware, software and web-based components

- Aligning internal resources to meet business objectives

- Primary contact for technical customer questions or integration work

- Responsible for deliverables, milestones and tasks for multiple simultaneous projects

Reports to Director of Energy Management

Must be experienced with software project management and the project management life cycle, including feature management, scheduling, and bug-tracking.

*Familiarity with Linux-based systems and web services is highly preferred.

Dental Practice IT/ Accounts Manager (Miami)

2009-11-04T16:27:30-05:00

A regional IT service provider specializing in private practice health care seeks highly motivated individuals to provide consultative sales and account management for its customers both on-site and remotely.

The job summary follows:
Position: Dental Practice IT Manager / Accounts Manager
Location: Work or dispatched from home.
Hours: Full Time

Job Duties through the customer life cycle:
Develop leads - primarily through working with referral partners and current customers.
Solution design and sales - Analyze customers current systems and goals, then design computer systems that meet their goals
Project and customer management - work with help desk and implementations teams to ensure that customer expectations are properly set and met.
Support - provide level 2 and on-site support to customers in the area as required.
Administrative - keep current records in CRM system regarding activities, opportunities and service. Attend meetings. Keep up with existing and emerging technologies.
Work may include PC troubleshooting and repair, installation of LCD mounts, computers, and peripherals, installation and repair of XRay equipment, computer and device configuration and more.

Requirements: A self starter with great people skills and ability to manage customer expectations. Superior Troubleshooting ability. Ability to plan and follow structured service plans. Minimum 2 years of applicable experience, including phone & on-site technical support experience for small businesses. Health care experience a plus. Kodak Dental Systems Certification a big plus. Minimum of one industry certification. Some travel required Reliable transportation required. Compensation: 40-70K annual salary with growth potential

Electrical/Mechanical Technician (Miami - Pompano Beach)

2009-11-04T16:08:58-05:00

Electrical/Mechanical Technician needed ASAP!

This position is for a transit bus manufacturer and it requires someone with strong electrical and mechanical skills as well as excellent customer service skills. Must understand electrical systems, read schematics and be a strong troubleshooter. Experience with Cummins ideal but not required, however you must have PLC experience. You will test, interpret and make decisions on what problems need to be fixed. These are new buses that are in the acceptance phase. There will be initial training, but after that you must be able to work without direct supervision and possess excellent customer service skills as you will be dealing directly with the customer.

Ideal experience is to have worked on any of the following: buses, trains, autos, trucks, military vehicles, aircraft, agricultural or industrial equipment.

No established work shift. Must be flexible to work any hours...some days, some nights, some weekends...the work is performed in collaberation with the customer.

Salary commensurate with skills and ability.

Employee benefits provided.

Qualified candidates please submit your resumes ASAP to: linda@topjobsusa.net

IT Tech Position (Miami and West Palm)

2009-11-04T13:18:34-05:00

Fun, rewarding position for a disciplined, talented and motivated Microsoft Systems Engineer.
If you are looking to put your career in high gear then look no further. PC USA - is one of the best places to work in the IT services field!
We are seeking an experienced engineer with Microsoft Credentials and hands on experience. This position is ideal if you already work for a technology service provider
We use the latest automation tools to provide growing businesses complete infrastructure support for Microsoft Windows Server, Exchange, IP networking, desktop support and live help desk. This includes turn-key services for procurement, installation, configuration, administration and monitoring of all their servers, network & desktops systems.
Our field engineers represent the pinnacle of customer service excellence. If you feel you have the service excellence, and technical skills we require then please email to schedule a personal interview. janel@gopcusa.com

Requirements :

MUST � EXTENSIVE KNOWLEDGE IN SYMANTEC BACKUP EXEC 12.5D
MUST � EXTENSIVE KNOWLEDGE IN MICROSOFT EXCHNAGE SERVER ALL VERIONS / SETUP / CONFIG / AND DEEP TROUBLESHOOTING KNOWLEDGE
� MCSE 2003 + Messaging - hands on experience setting up and migrating to new servers. Must have extensive AD, DNS, Exchange experience
� Customer service excellence
� Must have 2 years current field service experience
� Good written / documentation skills
� Experience managing vendors
� MCSE Windows Server 2003 / 2000 (DNS, DHCP, FTP, ISA, SQL & IIS)
� MCSE+Messaging - Exchange Server 2007 / 2003 / 2000
� MCDBA SQL Server 2005 / 2000
� Terminal Services
� Windows Mobile Active Sync, BES, Good
� SharePoint Server 2007 / 2003
� Dell & Compaq Server hardware, RAID conig, server Images�
� Firewalls, routers and switches (Cisco, Sonicwall, etc.) CCNA/CCNP
� Expert desktop experience with Windows XP Pro & Office 2003 / 2007
� Responsibility for a budget. Know when to repair or replace.
� VOIP � PBX and infrastructure

Customer Support Specialist (Boca Raton FL)

2009-11-04T09:55:38-05:00

Customer Support Specialist/Field Service

IT Provider-Servicing Restaurant/Hospitality Businesses in South Florida.

We are seeking a motivated individual for entry level position, to join our team of professional system Engineers.

THE IDEAL CANADIDATE WILL HAVE:
Desire to learn.
Enjoy working with people in a team environment.
Aptitude for problem solving.
Mechanical aptitude.
Familiarity with Windows fundamentals.
Understanding of WEB basics.
Ability to maintain accurate documentation.
Reliable transportation.
Ability to lift 60 lbs.

Please email your resume to info@esi2it.com.

Field-based service representatives

2009-11-03T13:52:21-05:00

Prematics Inc., an emerging market leader in the healthcare IT sector, is offering a unique and exciting career opportunity. We�re looking for motivated individuals to serve as field-based service representatives for an exceptional electronic prescribing service that helps physicians eliminate the harmful error and inefficiency associated with handwritten prescriptions. Service representatives are responsible for assisting local doctors� offices in the Miami and Fort Lauderdale areas with implementing the company�s electronic prescribing application in their practice and providing onsite training and basic support.

IT Tech/ POS Systems (Miami)

2009-11-02T13:24:00-05:00

POS company located in Miami, FL. looking to hire a field IT technician.

All applicants must have knowledge and experience in POS Systems, CCTV, and Networking,

Point of Sale:
Possesses basic working knowledge POS systems and peripheral equipment.
Performs installation of POS registers, printers, WAP�s, scanners, and traffic counting devices.
Able to work with store personnel and tech support on repair issues.

CCTV:
Understands and can install analog and IP based cameras, power supplies, and DVR�s.
Demonstrates the ability to determine camera placement, mounting, aiming and focusing.
Possesses the ability to terminate and test CCTV cabling and Coaxial cabling including BNC, F Type, and RCA.

We are looking to hire the right candidate immediately, therefore you should be able to start immediately.
When you submit your resume, please provide us with your salary history, and
expected hourly rate. Please be advised that we require proof of prior earnings

All applicants must speak English and Spanish
Have reliable transportation
Live in Miami-Dade

Service Technician (West Palm Beach,FL)

2009-10-31T04:34:57-04:00

There's only one way to grow into a career you'll love. It's here at Rooms To Go, America's fastest growing furniture company! We are seeking Service Technicians to be based in West Palm Beach, FL.

Qualified candidates will possess a clean driving record and solid mechanical skills. Van, tools and supplies to do the job will be provided. Applicants must be able to travel to Tampa, Florida for the interview and training. Mileage for initial interview will be reimbursed at current US mileage rate. Paid training will be provided for the right individual! Bi-Lingual a Plus.

We offer an excellent work schedule: great benefits, including medical/dental/vision. 401K, and paid vacations/holidays and the potential for monthly bonuses. If you're ready to grow with nation's largest and most creative furniture company. Visit at www.roomstogo.com/company/employment opportunities

Rooms To Go is committed to creating a diverse environment and proud to be an Equal Opportunity Employer, Drug-Free Work Place.

To Apply for this position, please CLICK HERE

Technical support/ Help desk (Dania Fl.)

2009-10-30T14:25:24-04:00

Growing Technology Company seeking a career minded individual with high energy and exceptional communication skills. Must be able to work at a fast pace both on their own and as a team. This is a full time position. Experience with the following is required:
Remote in to customer�s computers or equipment Setting up and testing servers
Setting up networks and maintaining them
Checking your work before leaving the customer site
Setting up Blackberry's
Setting up, troubleshooting, and building computers
Knowledge of TCPIP protocol
Working with, configuring and updating routers
Knowledge of UNIX Platform a plus Microsoft exchange server and crm a plus
Interviews are being held on Wed Nov 4th 11-3 and Thurs Nov 5th 10-3. If qualified and interested please email your resume to info@microv.net.

technicians, Inspectors (Hialeah)

2009-10-30T13:24:46-04:00

Aviation repair station specializing in window repairs is seeking for Inspectors and technicians with experience in Airframe, assembly and disassembly, delamination repair, polishing of acrylic and glass windows. A or A&P License preferred. All applicants must provide resume, training records and must have verifiable previous employement check. Please email your resumes.

Call Center Predictive Dialer Support (Coral Springs, Florida)

2009-10-30T10:51:32-04:00

Essential Duties and Responsibilities:

Managing multiple campaigns and multiple locations outbound predictive dialers.
Develops and implements state of the art predictive dialing strategies
Performs all aspects of data and database administration
The system manager must also monitor the system in order to guarantee proper performance.
To guarantee the proper performance, the system manager needs to understand the platform used to run the database and must be able to add new users to the system.

Qualifications/Basic Job Requirements:

3-5 years related work experience in Information Systems
2-3 years experience with predictive dialers
Knowledge and familiarity with front end and query tools, backup and recovery strategies, and performance and tuning techniques
Excellent communication skills (written and oral)
Extensive knowledge of products and needs

SUPPORT DESK COORDINATOR (Miami Lakes)

2009-10-29T15:54:35-04:00

Job Description – Support Desk Coordinator

Job Function:

Note: Please make sure that your application showcases your written communication ability.
The SUPPORT DESK COORDINATOR is a support position in the Technical Services Department (TSD). This position will provide administrative support to Sr. Technicians and Engineers, as well as performing technical work (including help desk hotline support, software/hardware support, and dispatch coordination) as necessary.

Duties:

Help Desk Coordination

Complete Daily, Weekly, Monthly, and Quarterly tasks required for monitoring Managed systems. Create and follow-up on support tickets as required.
Verify that all supportable issues are assigned tickets in the issue tracking system, and that all tickets are assigned to the appropriate TSD personnel.
Provide Help Desk and Support Line coverage to support TSD staff; this includes responding to user inquiries, questions & requests.
Provide Help Desk dispatch coverage for coordinating IT assignments, priorities, job schedules, completions and user notifications and follow up.
Handles back-up duties in software installation & troubleshooting as required.
Provide scheduled reports to Management for analysis of issue tickets.
Arranges for outside repair of hardware for customers. (RMAs)

Administrative Support

Responsible for the end-to-end tracking and verification of tickets using the issue tracking system.
Assist in end of month reporting for Managed Services.
Other duties as assigned.

Required Skill Set:

Expert skill in MS Office applications (Word, Excel, Outlook).
Ability to quickly earn new software packages.
High level of proficiency in a Windows environment, including folder/file management, documentation skills, and workflow execution.
Ability to work quickly and efficiently in an organized manner.
Ability to successfully perform multiple tasks in a fast-paced customer service environment.
Ability to diagnose problems and make decisions to assure prompt resolution.
Strong communications and interpersonal skills. Must speak, write, and dress professionally.
Independent thinker able to identify, recognize, and diagnose problems. Able to learn independently as well as through mentoring.
Bi-lingual a plus.

Sales Support Engineer (Boca Raton)

2009-10-29T10:57:26-04:00

3Cinteractive is a leading mobile platform company based in Boca Raton. We are seeking a The Sales Support Engineer. This position is the primary technical resource for the field sales force. Sales Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

Additionally, the Sales Support Engineer will support clients and sales and support teams, as needed, for integration questions and issue resolution.

Responsibilities

* Responsible for development and delivery of product demonstrations
* Responsible for representing the product to customers and at field events such as conferences, seminars, etc.
* Able to respond to functional and technical elements of RFIs/RFPs
* Able to convey customer requirements to Product Management teams

Requirements

* Minimum of four (3) years experience in technical support/sales support
* A B.S. in Computer Science or a related field is strongly preferred

www.3Cinteractive.com

Technical Support (Fort Lauderdale)

2009-10-29T10:20:29-04:00

Accelerated Broadband, private cable operator in the Mdu (Multiple Dwelling Units) market for Internet, Voip and Cable tv services is in need of a technical service representative to help serve our customer base. This is a tier 1/2 support position that requires the potential hire to be able to work in a fast paced environment and have some knowledge of Dish Network tv services, Basic Knowledge of Ipv4 internet connectivity and be able to troubleshoot these technologies over the phone with our customers who have various consumer operating systems including macintosh and windows. You will also be required during periods of downtime or calm to update receivers for our techs in the field when neccessary.

Please send a copy of resume to careers@abbmail.com

Business Analyst / Product Manager (Boca Raton)

2009-10-29T10:13:03-04:00

3Cinteractive, named fastest growing Technology Company in South Florida looking for a Business Analyst / Product Manager. This person will aide in the creation of integrated mobile solutions for existing and new clients and act as a liaison between the sales, client, and technical resources, as well as managing project deliverables and stakeholder expectations.

The Business Analyst / Product Manager will work directly with clients to ascertain their business goals and collect all necessary requirements to create mobile solutions that will have a positive impact on their business. Candidates must also be able to clearly communicate those requirements to internal 3Ci technical and sales resources. This includes facilitating the ongoing gathering of business requirements and the creation of use cases, process flows, technical designs, and detailed functional design specifications.

Additionally, the Business Analyst/Product Manager will support the client, as needed, for integration questions and issue resolution.

Responsibilities

* Proven experience in developing functional requirements, as well as providing options and solutions
* The ability to facilitate requirements gathering sessions across multiple groups and document clear, accurate and testable requirements
* Demonstrated strong organizational skills and the ability to handle multiple assignments at the same time
* Above average communication skills, both oral and written, with an ability to discuss technical issues with non-technical resources
* Strong problem solving and conceptual thinking abilities
* Strong quantitative and analytical skills
* Strong understanding of project methodologies and software development methodologies
* Proven analytical, teamwork, and interpersonal skills
* Must be able to interact with all levels of executives and employees, technical and business
* Demonstrated management of full life cycle projects
* Must be intimate with documenting business requirements, use cases, and testing processes

Requirements

* Minimum of four (4) years experience as a Business Analyst / Product Manager
* Minimum of two (2) years project management experience
* Bachelor's degree in business administration, information systems, or related field

www.3cinteractive.com

PC Network Tech Position (West Palm Beach)

2009-10-28T09:47:49-04:00

Interested individuals please provide cover letter, resume and salary requirements.
IF YOU DO NOT SUBMIT COVER LETTER, RESUME and SALARY REQUIREMENTS your information will not be reviewed.
IF YOU DO NOT LIVE IN PALM BEACH COUNTY AND PLAN ON COMMUTING PLEASE DO NOT RESPOND TO THIS POST.

PC Network Tech Position
Local IT Provider is seeking an experienced PC Networking Technician.

We are seeking a motivated individuals to join our team of experienced and professional system Engineers. The scope of this position will be working both in Store and onsite with customers.

THE IDEAL CANDIDATE:
5+ Years of experience as PC Network Technician
Strong trouble shooting skills (Hardware/Software/Network)
Experience with network hardware, switches, routers, firewalls
Proficient in Windows XP/Vista , Server 2003, SBS2003, and a plus with experience in sbs2008
Knowledge of virus and malware removal techniques
The ability to work efficiently within a team environment
Excellent communication skills
Must be able to multi-task with attention to detail and strong organizational skills.
Capable of making sound recommendations to clients based on real time information
Help-desk/training responsibilities.
The ability to maintain accurate documentation
Reliable Transportation
The ability to lift 50lbs

JOB RESPONSIBILITIES:

Responsibilities include but not limited to the following:
� Repair/troubleshoot/ desktops and laptops at store and at customer locations depending on customer request.
� Help and consult customers on computer problems at face and by phone.
� Work as a self-starter.

These credentials are a Plus++:
2-4 Year Degree in a Computer/Technology related field
Industry certifications with Microsoft

Computer Technician FT (West Palm Beach)

2009-10-28T09:25:33-04:00

Private school seeking FT Computer Tech. BA or equivalent computer experience required. Strong knowledge of MS Windows 98/XP/2003; proficient in installing & troubleshooting MS Desktop products. Networking and computer hardware knowledge a must. Ability to self-manage and initiate. Fax resume to (561) 820-8750.

Independent contractors 1099 (Miami-Ft.lauderdale)

2009-10-27T21:12:33-04:00

Looking for subcontractors for upcoming projects. Must have experence working in a corperate enviroment. Break- fix tickets, hardware swapouts,POS,and large hardware rollouts. Please respond with resume, contractors you have worked for, along with professional contacts.

Bilingual Business Applications Specialist

2009-10-27T19:35:39-04:00

Bilingual Business Applications Specialist - Commercial Functionality Support with Navision!

Job Label: COVI-BASCOM

For the successful Bilingual Business Applications Specialist looking to hone in on their back office business applications expertise and be the primary support contact for our internal customers based in Latin America and their Microsoft Dynamics Navision needs, Covidien has an opportunity certain to reboot your career. As you build and maintain strong internal business partnerships through world-class technical support and Commercial functionality expertise you will spotlight your intimate knowledge of all business processes and knowledge of both current and evolving technologies that could improve our internal teams' overall business processes. This truly is your opportunity to spend some time traveling Latin America as you work for an international healthcare company growing leaps and bounds. Let your internal business partnership skills thrive with your top-notch relationship management polish and technical/commercial acumen, in turn paving your career path with an industry leader!

Covidien (NYSE: COV)is large global, industry-leading healthcare company devoted to developing, manufacturing and distributing medical devices and supplies, diagnostic imaging agents, pharmaceuticals and other healthcare products for use in hospitals, long-term care and alternate care facilities, doctors' offices and in the home. Through ongoing collaboration with medical professionals and organizations, we identify clinical needs and translate them into proven products and procedures. Over the years, we've pioneered a number of medical advances including contrast media, pulse oximetry, electrosurgery, surgical stapling and laparoscopic instrumentation. Covidien has achieved $10 billion in US sales with over 43,000 employees based in 59 different countries worldwide, and is expanding aggressively in emerging markets around the world. Covidien offers its employees competitive salary, benefits and additional perks to promote a positive atmosphere and work/life balance.

As a Business Applications Specialist based in our Miami, Florida offices you will provide remote functional support to approximately 200 internal users in 10 Latin American countries requiring you to traveling up to 50% in you first year with the company to ensure deeply rooted partnerships with these internal customers. You will be their primary support contact for Microsoft Dynamics Navision 5.0 (NAV) trouble resolution, upgrade and general system inquiry related to Commercial functionality. You will champion your ability to effectively manage ad hoc needs within NAV plus ensure the overall integrity of it and any related applications. Any major system changes and upgrades to these applications will require your delicate knowledge and delivery. You will be the point person in relationship with a group of consultants and developers as you work together with the internal customers to understand and respond to their needs requiring consultative approach to improving business and technical processes. Also required in this role will be your commercial business functionality knowledge in areas including (but not limited to) pricing and promotions, customer master, customer service, sales quotes & sales orders, blanket orders & bids, invoicing & A/R, rentals module and service module, and reporting related to sales, marketing, and customer service. Necessary for top-tier support and required in this role will be your bilingual (Spanish/English) background with even greater consideration granted to those with a previously developed knowledge of Latin American business, industry processes, and environments. Bring your technical/commercial functionality expertise to an international healthcare leader - bring them to Covidien!

To apply for this position or refer someone you know, please use our online interview system managed by Accolo.

Apply for this job

Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.

Bilingual Business Systems Specialist ~ Technical Guru

2009-10-27T19:30:45-04:00

Bilingual Business Systems Specialist ~ Technical Guru for MS Navision Systems and Architecture!

Job Label: COVI-BSSTEC

Here at Covidien we seek the successful Business Systems Specialist looking to hone in on their back office systems implementation expertise as the primary support and documentation contact for specific business systems related to interfaces, reports, data tables, workflows, security, and program code. Working from our Miami offices you will work with our internal customers based in Latin America as you implement and maintain strong support relationships with the application end users and the functional teams. This truly is your opportunity to you work for an international healthcare company growing leaps and bounds as you let your customer support skills thrive with your top-notch business systems acumen and relationship management polish, in turn paving your career path with an industry leader!

Covidien (NYSE: COV) is a large global, industry-leading healthcare company devoted to developing, manufacturing and distributing medical devices and supplies, diagnostic imaging agents, pharmaceuticals and other healthcare products for use in hospitals, long-term care and alternate care facilities, doctors' offices and in the home. Through ongoing collaboration with medical professionals and organizations, we identify clinical needs and translate them into proven products and procedures. Over the years, we've pioneered a number of medical advances including contrast media, pulse oximetry, electrosurgery, surgical stapling and laparoscopic instrumentation. Covidien has achieved $10 billion in US sales with over 43,000 employees based in 59 different countries worldwide, and is expanding aggressively in emerging markets around the world. Covidien offers its employees competitive salary, benefits and additional perks to promote a positive atmosphere and work/life balance.

As a Business Systems Specialist based in our Miami, Florida offices you will provide remote functional support to approximately 200 users in 10 Latin American countries requiring you to traveling up to 25% to ensure deeply rooted partnerships with these users. You will be the primary technical support contact for Microsoft Dynamics Navision 5.0 (NAV) and its' underlying systems as you effectively manage the technical needs within those systems plus ensure the overall integrity of the systems and development environments. Your previous successful management and execution of major system changes and upgrades to these systems while also providing technical expertise to a group of business application specialists, consultants, developers and IS staff members will be essential to the overall success of our team and its delivery of technical resolution of NAV systems issues with our internal customers. Required in this role will be your deep knowledge and comfort working with NAV's underlying systems, including (but not limited to) Microsoft SQL Server 2005 including clustering, Microsoft BizTalk including Commerce Server, NAV 5.0 Security including Workflows, NAV Internal Application Language. While not required, additional experience with report writing tools and SQL Query Syntax, Microsoft .Net Suite Development, Data-Warehousing and TargIT BI, XML, eCommerce, and EDI, Bank Interfaces will platform your candidacy for this highly sought after role. Required for success in this role will be your bilingual (Spanish/English) background with even greater consideration granted to those with a previously developed knowledge of Latin American business, industry processes, and environments. Bring your business systems and NAV expertise to an international healthcare leader - bring them to Covidien!

To apply for this position or refer someone you know, please use our online interview system managed by Accolo.

Apply for this job

Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.

Bilingual Business Applications Specialist

2009-10-27T19:28:25-04:00

Bilingual Business Applications Specialist - Logistics Functionality Support with Navision!

Job Label: COVI-BASLOG

For the successful Bilingual Business Applications Specialist looking to hone in on their back office business applications expertise and be the primary support contact for our internal customers based in Latin America and their Microsoft Dynamics Navision needs, Covidien has an opportunity certain to reboot your career. As you build and maintain strong internal business partnerships through world-class technical support and Logistics functionality expertise you will spotlight your intimate knowledge of all business processes and knowledge of both current and evolving technologies that could improve our internal teams' overall business processes. This truly is your opportunity to spend some time traveling Latin America as you work for an international healthcare company growing leaps and bounds. Let your internal business partnership skills thrive with your top-notch relationship management polish and technical/logistics acumen, in turn paving your career path with an industry leader!

As a Business Applications Specialist based in our Miami, Florida offices you will provide remote functional support to approximately 200 internal users in 10 Latin American countries requiring you to traveling up to 50% in you first year with the company to ensure deeply rooted partnerships with these internal customers. You will be their primary support contact for Microsoft Dynamics Navision 5.0 (NAV) trouble resolution, upgrade and general system inquiry related to Logistics functionality. You will champion your ability to effectively manage ad hoc needs within NAV plus ensure the overall integrity of it and any related applications. Any major system changes and upgrades to these applications will require your delicate knowledge and delivery. You will be the point person in relationship with a group of consultants and developers as you work together with the internal customers to understand and respond to their needs requiring consultative approach to improving business and technical processes. Required in this role will be your logistics functionality knowledge in areas including (but not limited to) inbound & outbound shipping, lot & serial management, item master, forecasting & planning, MRP, inventory & warehouse management, purchasing and reporting related to inventory, transportation, and planning. Necessary for top-tier support and required in this role will be your bilingual (Spanish/English) background with even greater consideration granted to those with a previously developed knowledge of Latin American business, industry processes, and environments. Bring your technical/logistics functionality expertise to an international healthcare leader - bring them to Covidien!

To apply for this position or refer someone you know, please use our online interview system managed by Accolo.

Apply for this job

Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.

Tech Support Leader needed for New Position @ Industry Leader (Wellington)

2009-10-26T10:44:58-04:00

Industry Leading Technology Company is seeking a high energy individual with exceptional communication skills to help us build our Support Group.

We are the industry leader in our space and have had some recent breakthroughs that have opened doors to rapid expansion and growth. This leaves us with a need for someone who can step in and handle the expanded support requirements. This includes assisting Sales Dept. with Demonstrations as well as Providing Support to Customers and Prospects.

This responsibility has been handled remotely in the past and we are now bringing this in house, as we have plans to grow the group as the need develops. This position will work directly with the executive team to accomplish this.

This is a once in a lifetime opportunity for the right person, the executive team has built several successful companies in the past.

Daily Responsibilities:

Pre Sales and Post Sales Support via phone and/or email
Troubleshoot issues and determine source of problems.
Log issues and follow-up to completion.
Document resolutions for addition to Knowledge Base.
Work with Executive Team to develop Department.

Personal Requirements:

Customer First Attitude
Strong Analytical and Documentation Skills.
Relentless attention to detail and follow up.
Ability to multi-task in a fast paced environment.
Knowledge of PC Networking & Databases
Understand Application Development Process

The Perfect Candidate would have some or all of the following:

Bi Lingual; English & Spanish Language Capability
Experience of Knowledge of Screen Printing or Embroidery Industry
Previous Software Start-up Experience
Hiring and Training Experience with Technical Staff
Insight to see the possibility in this position.

This is a very strategic hire for us, as this position is very instrumental in the future growth of our company.

Please reply to ad to submit resume via email.

TECHNICAL ASSOCIATE

2009-10-24T08:56:35-04:00

Careers, Programs And Beyond For College Students And Graduates - You want to explore real world challenge. We want you to explore every possibility. You are transitioning from the classroom to the real job world of business and technology. If you are able to layout, builds, tests, troubleshoots, repairs and modifies developmental and production electronic components, compile parts, prepare and present company equipment to client, train client about the technology, software systems, such as computer equipment, handheld communication, test equipment, applying principles and theories of electronics, electrical circuitry, engineering mathematics, electronic and electrical testing, and physics: Discusses layout and assembly procedures and problems with ELECTRONICS ENGINEER and draws sketches to clarify design details and functional criteria of electronic units, then this is for you.
Recommends changes in circuitry or installation specifications to simplify assembly and maintenance. Sets up standard test apparatus or devises test equipment and circuitry to conduct functional, operational, environmental, and life tests to evaluate product performance and reliability of prototype or production model. Analyzes and interprets test data. Adjusts, calibrates, aligns, and modifies circuitry and components and records effects on unit performance. Writes technical reports and develops charts, graphs, and schematics to describe and illustrate system's operating characteristics, malfunctions, deviations from design specifications, and functional limitations for consideration by engineers in broader determinations affecting system design and laboratory procedures. Must be available to travel both domestic and international.

TV, Audio Repair technician (BOCA RATON FL)

2009-10-23T20:50:52-04:00

We need Electronics repair technician (TV, Audio Repair technician)
Boca Raton Please Send Resume ( star2210star@yahoo.com )

Computer Technician Position Available (Doral/Airport Area Miami )

2009-10-23T13:14:01-04:00

Energetic Computer Technician needed for computer export company located in Doral close to Miami International Airport . Part time and full time positions available. If you are able to execute the below descripted functions , you are more than welcome to apply.

Job Entails= Building pc's, swapping components , cloning hardrives , installing windows , etc.
Job Requirements= Available to work during the week and sometimes Saturdays , Own a car , Valid D/L license , Responsable , Fluent in English and willing to give 150%

Please call 305-471-3749
Email resume and/or contact info to medialife@medialifewholesale.com

Shop/ Road Technician (Advantage Golf Cars, Inc. )

2009-10-22T15:21:27-04:00

Major, rapidly growing golf car distributor is seeking a professional service technician. This is a full time, hourly position with paid health insurance, dental & vision available at low rates. Responsibilities include:

� Preparation of golf cars for sales, lease & rental.
� Must have a great driving record.
� Must be flexible in work hours.
� Installation of accessory items.
� Diagnosis & repair of DC electrical systems and gas engines, as well as, braking, steering, suspension, etc.
� Document repairs or estimates for billing.
� Welding, for those with aptitude and knowledge.

� Requirement: Must read, write and speak English. Bi-lingual Spanish a plus. Must have own tools. Must be able to lift heavy objects safely. Work pants and shirts are provided. Will train, but must have some electrical/ mechanical knowledge and experience. Welding knowledge and experience is a plus. Job pays $8.00-12.00 per hour depending on applicant�s ability level. Drug free workplace. Call Chaz for details @ 954-483-4125 cell, or e-mail resume to chaz@advantagegolfcars.com. The store is located near the Opa-Locka Airport right off Lejeune road and Opa-locka blvd.

Computer Technician (Miami-Dade)

2009-10-22T13:05:20-04:00

Elementary and Middle School is currently looking for a Knowledgable Computer Technician for the next upcoming school year 2009-2010. Position will be available immediately, Monday through Friday from 7:00-3:00pm

We have student population of 600 students and a staff population of 75. This position will entail helping teachers with day-to-day malfunctions of computers and or laptops; preparing shipments to send laptops in need of repair to IBM under insurance contract; and other computer and technology issues that may arise.

Students are welcome. We need someone that is reliable, responsible and loves to be around children.

Serious inquiries only please.
� Location: Miami
� Compensation: Based on experience and Education level- $ 25,000-30,000
� This is at a non-profit organization.
� Principals only. Recruiters, please don't contact this job poster.
� Please, no phone calls about this job!
� Please do not contact job poster about other services, products or commercial interests.

Telephone Technicians (Miami/Dade, Palm Beach , Broward, NYC)

2009-10-22T12:59:24-04:00

Telecommunications Company in need of experienced and Certified Nortel, Avaya and Cisco techninians to work in Broward, Miami/Dade, Palm Beach county and the New York Tri-state area. Only experienced technicians need apply.

I.T. Field Engineer (Broward)

2009-10-21T21:14:56-04:00

*** Please follow resume submission instructions.***

I.T. Field Engineer
Company: Network Computer Pros
Location: 5240 S University Dr, Ste 103, Davie FL 33328
Status: Full-Time, Employee
Job Category: Field Services
Relevant Work Experience: 3-5 Years
Career Level: Experienced (Non-Manager)

We are currently seeking a highly skilled field engineer with the drive and determination to help us support our client base. This position reports to our Service Manager. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging user computing issues, and is accustomed to leveraging technical training opportunities to improve their skills. If you have the experience and the desire, we'd like to talk to you.
Our field engineers are responsible for maintaining user uptime and improving their computing experiences through effective onsite maintenance and problem identification and resolution activities, as well as growing and developing the organization�s perception with existing customers through exceptional customer service. Candidates must be energetic and focused with a strong motivation to learn new technologies and management and maintenance processes. This position requires dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service.
This position will include identifying user problems and working within a structured problem management and resolution process to remediate them within established SLAs, and involves working with other resources and vendors to deliver effective field support services. Responsibilities include identifying, documenting and troubleshooting user computing issues to resolution and maintaining customer satisfaction.
Job duties include utilizing our professional services automation (PSA) solution along with other service-specific tools and technologies to deliver onsite user support services and update service request information and collaborate and work with other staff and vendor support resources to resolve issues. Overall relationship management and the ability to coordinate required resources to respond to complex IT requirements are desired. Other requirements include participating in ongoing training and attainment of certifications and developing and maintaining relationships with user and vendor contacts.

Minimum Skills Required:
Minimum three years experience
Microsoft Certified Professional status
Excellent knowledge of our supported software and technologies
Strong interpersonal skills required to effectively communicate with users and vendors
Passion for teamwork, continuing education, problem solving and exceptional customer service
Must be well spoken, outgoing, organized, detailed-orientated, dependable and flexible
Experience with Dell, HP, Cisco and Virtualization technologies a plus
Valid driver's license and proof of insurance
Background check and drug screen required
Reliable transportation

This Position Entails:
Troubleshooting user problems onsite
Accurate documentation of all activities conducted
The ability to manage, maintain, troubleshoot and support our users� networks, equipment, software and services
The ability to learn quickly and adapt to changing requirements

The Successful Candidate must be:
Professional and articulate
Interpersonally adept
Technically proficient
A relationship builder
A problem solver

Benefits include paid vacation, holidays and personal & sick time. Compensation commensurate with relevant experience.
Qualified candidates please submit a current resume, along with salary history to: resume@networkcomputerpros.com

Web Manager SEO/SEM (Coconut Creek)

2009-10-21T16:18:26-04:00

We are a growing Internet Company seeking a Full-Time - In House SEO/SEM Manager

Candidate should have the following experience with SEO and SEM functions, including:

1. Knowledge of Content Development, Link Building and Social Networking Marketing
2. Develop Search Engine Marketing Campaigns and Web analytic reports to improve positioning
3. Analyze and report on keyword popularity
4. Optimize websites and create Website content for improved search engine placement
5. Understand and perform link building campaigns
6. Conduct on-line market research and website competitor analysis

Technical Support / Help Desk (Fort Lauderdale / Hollywood)

2009-10-21T14:43:06-04:00

Small but stable company in the hollywood area is seeking to fill 1 technical support / help desk position.

We develop real time stock scanning software and you would be working with individual subscribers with issues as they arise.

The primary responsibilities are; answering customer questions regarding product use and assist customers with technical issues via phone and net meetings (webex...). Other responsibilities include server restarts, make sure programs are running properly.

Candidate should have the following skills;

1. Good writing and verbal skills.
2. Good communicator and good follow up.
3. Have the ability to handle net meeting for those individuals who need additional help.
4. Basic IT knowledge.
5. Stock market understanding i.e. understand basics of stock of stock market, like 52 weeks highs, new day high, moving average cross overs...this is important because the product that you will be working with is a stock scanning software.

Hours are 8am-5pm

Training will be provided.

Please provide daytime contact info.

Techinical Support Level 1 (South Miami)

2009-10-20T17:10:05-04:00

Customer service / Level 1 tech needed basic understanding of networking and computers. Great Career starter Job with Small, up and coming CLEC.

Don�t miss this great opportunity to work with leading edge technology
Please attach resume when applying for this position, also include hourly compensation desired

IT Tech Position (Miami and West Palm)

2009-10-20T15:59:20-04:00

Copier Printer Technician (Ft Lauderdale)

2009-10-20T13:21:35-04:00

Authorized Service company in Fort Lauderdale, seeks experienced on-site and in-shop repair technician for printers, copiers, faxes and multifunctional equipment. We are an authorized service facility for Canon, Brother, Hewlett Packard, Okidata, Samsung, Xerox and Sharp products. Our primary goal is to provide fast, reliable service to every customer. Our hard work has earned us #1 in the top ten, out of 850 Authorized Service Facilities in the Nation for 2002, and placed us in the top ten for 2000 -2008.

We seek a person who has technical knowledge, excellent customer service and good communication skills. These requirements are necessary to accomplish the duties and responsibilities for this position.

The candidate must also have a strong understanding and ability to repair the following equipment: printers, copiers, faxes and multifunctional units. Candidate should be a problem-solver, reliable, and efficient. Certification preferred. In addition, the candidate should possess computer skills in Windows and other operating systems. Networking, computer and laptop repair a plus. Salary negotiable upon experience

Please email resume to: ableinc@bellsouth.net

To find out more information on our company: www.ablebusinessmachines.com

CAM Facility Manager (Fort Lauderdale)

2009-10-19T12:24:40-04:00

Plaza East Condominium Asssociation Seeks Resume's from Candidates with the following Qualifications:

Candidate must possess current Florida Community Association Manager License or Ability to attain same within 1 month of employment.

College degree in related field such as MBA, Engineering or Hospitality Management helpful but not required.

Professional organization mmembership is preferred.

Strong OSHA knowedge and training with a minimum of 10 or 30 hour course completion or ability to possess same within 1 month.

Pool Operator Certification or ability to attain same within 1 month.

Minimum 3 to 5 years management experience or equivelant as a CAM.

Hands on experience in managing comparable high rise condominium size building 250 units or more.

Hands on experience in preparing and managing comparable operational and reserve budgets ( 2 million plus ) and strong contract negotiation and purchasing skills.

Experience managing mid-management positions and comparable employee base (30 plus employees)

Experience managing major renovation projects ( lobby renovations, concrete restorations, garage and pool deck renpvations ( 2 - 3.5 million).

Excellent hands on knowledge of computer and software programs, such as but not limited to: Microsoft office, exel, Quickbooks, Tops .

Strong working knowledge of Florida Condominium Statutes and Regulations 718 and 61-B.

Ability to demonstrate Background in and working knowledge of plant facility components such as but not limited to: HVAC and mechanical, electrical, elevators, fire alarm, fire sprinklers, roofing, irrigation and preventative maintenance.

This is a position for an individual who possesses strong management and organizational skills and leads by example. Plaza East is a 24 hours 7 days a week operation who is prepared to accept the that come with that rerality.

Salary and benefits based on qualifications.

Seeking Regional Network Administrator (WPB/FT.L)

2009-10-19T11:50:00-04:00

We are seeking a network administrator for our Regional Network Administrator, a position based out of our Ft. Lauderdale and West Palm Beach offices.

Regional Network Administrator will provide computer, telecommunications and training support to multiple law firm offices. 5+ years of prior experience required. Law firm experience preferred. MS network Certifications MCSE and Bachelor's degree in IT preferable. STRONG communication and customer service skills are a must. Experience in a help desk atmosphere is preferred.

Candidates must have experience troubleshooting PC hardware/software, knowledge of Windows 2003, XP and MS Office in a networked environment and the ability to repair computer hardware and related components in addition to excellent communication and customer service skills.

Position provides PC technical support for end users within the organization; sets up and installs new workstations including hardware and software; acts as help desk team member providing technical support to end user issues, including but not limited to software, hardware, network, operating system, peripherals, etc.

Regional Network Administrator provides software and telephone training for all new hires, applies upgrades and updates to maintain user software, maintains server and network equipment and performs upgrades as necessary, and prepares technology needs for meetings and manages all local office telecommunications.

Interested, qualified candidates should submit their resume with cover letter and salary requirement to the email address above. Applicants will not be considered if they do not supply both an updated resume and cover letter stating their salary requirement.

RECRUITERS: PLEASE DO NOT CONTACT THIS COMPANY.

Client/Support Liason (Miami, downtown)

2009-10-19T11:04:31-04:00

This is a client-services support position. No specific skills except those outlined below are required.

Established internet hosting company is seeking one exceptionally organized individual with a strong work ethic and excellent English language skills. A high aptitude for learning technically oriented tasks is required, as is a working knowledge of the internet. The perfect candidate is highly dependable, quick thinking, service oriented and works efficiently in a fast paced environment.

Starting pay is $14.00/hour and the schedule is Monday-Friday, 9am-6pm in our downtown Miami office.

Send your resume and cover letter to the email link provided.

Linux System's Administrator (Downtown Miami)

2009-10-19T10:58:26-04:00

Internet Hosting Provider

Full and part-time positions available immediately.

This position requires an in-depth understanding of networks, operating systems,
internet services including (not limited to) http, mail, ftp, dns,
and the ability to learn new applications and concepts quickly.
Strong scripting skills are essential.

Requirements:
- 3+ years experience in Unix or Linux Systems Administrator.
- Experience in a high-volume or critical production service environment.
- Understanding of networking; understanding of how to isolate,
diagnose, and resolve service delivery components (service delivery
components include servers, networks, and applications)
- Be familiar with the functionality, operating, and failure modes of key networking
devices (routers, switches, firewalls, hardware/software load balancers)
- Be able to identify a potential cause of a service issue using server-resident
tools to generate this data (tcpdump, ping, traceroute, etc.) familiarity in
interpreting the output of these tools
- Familiarity with common network topologies, protocols, and tools; have some
notion of common network/internet security exploits -- and their remedies
- Secure with deploying live end-user systems.
- Proven technical troubleshooting experience.
- In-depth knowledge of Linux, networking, and shell scripting.
- Programming and troubleshooting skills in php and perl a plus.
- Ability to handle periodic on-call duty as well as out-of-band requests.
- Accountability and self-motivation are essential.

Challenging Entry Level Technical/Customer Service - ROOM TO GROW! (Abacoa (Jupiter))

2009-10-18T19:09:01-04:00

NOTE - MUST applicants must be located in Jupiter area. We are a company based in Jupiter looking for someone with excellent customer service and technical support skills as an entry-level position to provide support for our products. Computer skills are an asset. Hours required 7am-12pm to start with room to grow. Successful applicants will find this as an challenging and rewarding position with a lot of future potential. Please send resumes to Sales@MobileRepeater.co.uk

Audio/Video expert - security systems, webcams, TVs, etc. Great job. (Boca Raton, FL)

2009-10-17T20:01:14-04:00

Lightning in a Bottle

TLO is dedicated to creating technologies, systems, and tools that protect children, people, companies and countries from risk, fraud, and theft.

New types of crime and threats are emerging faster than solutions.

TLO is committed to change this.

Below is a link to an article written about our founder and the exciting work being done at TLO:

http://www.palmbeachpost.com/search/content/local_news/epaper/2009/03/14/0314asher.html

We are looking for an audio / video expert to join our team. This individual should have experience installing and maintaining:

Security systems
Webcams
TV's and satellite systems
Stereos
Cell repeaters

TLO employees enjoy excellent compensation and benefits, including a phenomenal premium paid health care plan, free lunch daily, flexible work schedule, a fun, electric work environment, and the ground floor opportunity to participate in the success of an organization that is committed to making this world a better place to live.

If you meet the requirements above, please forward a Word or PDF version of your resume to resumes@TLO.com

For expedited processing of your resume, please very briefly address your expertise in relation to the requirements listed above. Thanks a bunch. ...

Technical Support- Software Company- Computer Knowledge Required (Weston)

2009-10-16T16:44:32-04:00

Auction123.com provides a complete web-based dealer inventory and lead management solution for marketing vehicles for dealer's website, eBay Motors, Autotrader.com, Cars.com, Craigslist, MSN Autos, Yahoo Autos, Dupont Registry, etc.

The Customer Support Representative will be responsible for assisting, training, developing and offering support to all Auction123 Team members and clients. First objective will be to insure clear, accurate and consistent telephone and email communications.

Second objective will be to develop, manage and grow within the Auction123.com business environment. This opportunity is not your average position but one that has many rewards and challenges within an enjoyable working environment.

Responsibilities:

� Respond to all Support Center calls received.
� Log each incident and requests in to the ticket tracking system. Try to resolve it while the customer is still on the phone. If the call cannot be resolved within the time guidelines, use department resources to resolve the incident.
� Keep up to date on all technology being supported
� Keep up to date on new products, methods, updates, procedures and policies
� Document ALL calls, all conversations, all emails and all chats in the ticket tracking software. No customer interaction should be left un-documented
� Follow escalation procedures immediately for highest severity problems.
� Keep customers informed of any global problems, updates, issue status and/or fixes
� Maintain a professional Customer Support image at all times. Be courteous and helpful, think like the customer.

Characteristics we are looking for in this position are:

� Believes in providing the highest quality of service to the customer
� Is patient, pleasant, and diplomatic even when confronted with rudeness
� Is a good listener and communicator
� Minimum 1 year call center experience
� Able to learn to control customer expectation
� Reacts quickly to major problems
� Must be a true multitasker
� Responsible and takes ownership of issues assigned
� Self starter; sees what needs to be done and does so
� Is a willing and communicative part of the Support Center team
� Customer service experience
� Willing to learn new products quickly
� Comfortable in a fast-paced, technical environment
� Working knowledge of Windows OS, 2000, XP and Vista
� Working knowledge of Internet technologies
� Excellent writing skills, able to send emails to customers error free
� Knowledge of Auto industry a plus
� HTML knowledge and understanding a plus

Hours are 9am-6pm M-F during training then 11am-8pm T-F, 9am-5pm Saturday

Only emails with resumes will be considered.

Please visit Auction123.com for more details

Service Technician (Broward; Dade)

2009-10-16T15:45:11-04:00

Electronic Service technician to cover South Florida to service and/or install Fleet tracking equipment. Must have own tools and reliable transportation. Must be reliable and punctual. Experienced only please. Immediate opening please respond to posting with qualifications and references. 8 week trial period.

Help Desk Specialist

2009-10-15T21:18:36-04:00

We are a Miami Airport area based healthcare firm recognized by national publications as one of the fastest growing companies in the area. We seek a professional Help Desk/Support specialist comfortable with interacting with executives and entry level employees alike

Responsible for providing first and second level support for all internal and remote customers via ticketing system, email, phone, and in person. We are looking for a mid-level IT Helpdesk candidate who can handle many projects, stay organized, and thrive in a fast paced environment

This role is a high visible position within the company, and this candidate will be expected to work independently with full ownership of all help desk functions.

Responsibilities:
* Troubleshoot desktops, laptops, printers, copiers, and other IT related equipment issues in a timely and professional manner
* Provide assistance to the user community on software such as Microsoft Office, email, and other applications
* Deploy PC hardware across the enterprise form warehouse to corporate offices, including un-packaging equipment, asset logging, OS installation, data migration, and end-user training
* Assist others in a helpful, courteous manner and explain complex technical issues in lay terms to internal customers
* Proactively and independently address customer issues as received by the Helpdesk ticketing system with minimal supervision
* Document problem resolutions as they are found and communicate these findings in a concise manner amongst your peers
* Responsible for purchasing support for computers, networking equipment, and related supplies
* Provide support to 100+ computer users, many of them with more than one machine
* Additional duties as required by the department

Skill, Experience and Education Required:

* 3-5 years Helpdesk Experience Required
* Associates Degree or two additioanal years of experience Required
* Demonstrated proficiency in Microsoft technologies such as Operating System Deployment (XP and Vista), Office 2007 and 2003 and 3rd party applications such as McAfee/Symantec Virus/Spam/Malware protection
* Demonstrated proficiency in account management using Active Directory, including user and email account creation, distribution list and security group membership, ongoing account maintenance and removal
* Experience using and troubleshooting Outlook 2007 and 2003 within a network environment. This includes permissions, calendar sharing, delegation, folder management, cached mode, etc
* Demonstrated proficiency in building, testing and maintaining images for use in deploying desktop and laptop computers
* Ability to troubleshoot remote connectivity issues such as VPN, wireless and BlackBerry problems
* Proficiency in the use and maintenance of MS Office Suite 2007 & 2003
* Strong familiarity with Dell Laptop and Desktop Computers and related hardware
* Basic understanding of IP networks a must
* Elementary understanding of IP Telephony is required
* Ability to work independently while remaining fully integrated with your peer group
* Strong ability to prioritize and multi task in a dynamic environment
* Team player with a customer service attitude
* Excellent Communication skills including, written, verbal, and listening
* Must possess the ability to author instructional and training documents for distribution to internal customers and peers

Freelance tech needed! 70% Commission (Coral Springs Area)

2009-10-15T16:27:45-04:00

Looking for experienced tech to service a small client base. Please Attach Resume. Spanish Speaking tech preferred. Be prepared to have webcam interview through skype. Tech must live in or around 5 mile radius or Coral Springs.

ALARM - ELECTRONIC - CAR AUDIO PERSON !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (WEST BROWARD, FL)

2009-10-14T16:41:18-04:00

ALARM-ELECTRONIC-CAR AUDIO EXPERIENCED

Great job with multi-location growing company

Work year round-No layoffs-Good pay

Ideal person would have management potential

Neat...Honest...Drug Free...Start Today !

Please email your resumes to the address shown above.
thank you !

Inspection/Supervision Work (Hialeah, Florida)

2009-10-14T16:34:02-04:00

We are looking for an ambitious person, with basic mathematical and computer skills and with at least a high school diploma. Most of the work will be performed outdoors. Must be physically fit and able to handle heights, also have self discipline, a clean driver�s license, be willing to travel within the State of Florida, and clean and clear of drugs. We prefer that you be bi-lingual, speaking both English and Spanish. Most of the work will consist of inspections of bridge coatings and supervision of employee�s. Please fax your resume to the attention of Otto Drozd, fax number is (305) 825-7145. Thank you.

IT Tech Position (Miami and West Palm)

2009-10-14T16:09:23-04:00

HelpDesk - Custom Software Support (West Palm Beach, Florida)

2009-10-13T15:36:49-04:00

Description
Forte Interactive is a leading developer of web-based software solutions in South Florida. Forte was founded in 1999 and serves a variety of clients in diverse industries such as financial services, manufacturing, healthcare, technology and nonprofit. Forte's development team works with a variety of technologies including .NET, ColdFusion, and Adobe FLEX2.

Forte is currently seeking an experienced Full Time customer support associate who, among other duties, will field incoming customer service calls and emails, record inbound requests in our CRM system, and work with our technical support and development teams to completely resolve each issue while keeping the customer informed at all stages of the process.

Forte offers a competitive salary, opportunities for career advancement, and excellent benefits including a 401k and group health insurance.
Requirements

JOB DESCRIPTION:

Monitor and respond to customer support requests via email and telephone,
Record all requests in tracking system,
Resolve reported issues in a timely manner,
Resolution includes; Problem Recognition, Research, Isolation, Resolution, And Follow-Up. Requires Experience and Understanding of Web Sites and Web-based applications,
Is Able to Resolve Less Complex Problems Immediately, while More Complex problems are escalated to Senior personnel for resolution.

JOB ESSENTIAL FUNCTIONS:

Ability To Respond To And Resolve Customer Inquiries.
Ability To Maintain Log Of Customer Inquiries And Concerns.
Ability To Follow Procedural Guidelines To Respond To And/Or Research Customer Questions.

POSITION PREREQUISITES:

Must Be U.S. Citizen or authorized to work in U.S.
Basic HTML knowledge. Ability to read HTML page and identify issues with styles, hyperlinks and image tags.
A+ Certification Or Two Years Experience On A Technical Help Desk desired.
Software Troubleshooting And Microsoft Windows Experience A Plus.
Must Have Strong Written And Verbal Communication Skills.
Applicant Must Be Able To Sit At A Desk For Up To 4 Hours At A Time, Taking Phone Calls.

OTHER JOB DUTIES MAY INCLUDE:

Content management and data entry for website clients
Testing of new software products and modules prior to release to production.

CELL PHONE TECHNICIAN /TECNICO EN TELEFONIA CELULAR (MIAMI DADE)

2009-10-13T10:38:44-04:00

BUSY WIRELESS STORE SEEKS EXPERIENCE CELL PHONE TECHNICIAN

JOB DESCRIPTION: WE ARE FIRST CONCEPT WIRELESS, WE ARE KNOWN FOR GREAT SERVICE NO ONE ELSE CAN PROVIDE IN ASPECTS OF WIRELESS REPAIRS, UNLOCKING TROUBLESHOOTING, HARDWARE AND SOFTWARE!

FULL TIME/ EXPERIENCE REQUIRED (OR PROVEN HANDS ON TEST MUST BE PASSED)

REQUIREMENTS:
SKILLS REQUIRED 1.) Technical and troubleshooting skills (Must be comfortable handling, disassembly / reassembly of all cell phones) 2.) Grasp and understanding of Cellular phone industry (Networks GSM/CDMA technology, familiarity with phone models required) 3.) Must have great computer and communication skills and be able to work with others in a fast pace environment. 4.) Must be organized and be able to prioritize and manage multiple tasks while paying close attention to details 5.) Must be able and willing to take direction and learn quickly and have strong technical aptitude (Previous technical experience in the wireless industry a must) 6.) Soldering Experience and handling IC chips, EPROM programmer required. 7.) Knowledge of unlocking software for multiple manufacturers is a plus. EXPERIENCE IN THE FIELD, THE ABILITY TO MULTI TASK, COMMUNICATE WITH OTHERS, WORK UNDER PRESSURE ON TIME SENSITIVE TECHNOLOGY.

FORUM AND RESEARCH SAVVY.

* COMPUTER SKILLS

* FAST LEARNING ABILITIES

*QPST KNOWLEGABLE/ UNI CDMA/ CDMA WORKSHOPT ETC!!!!!!!!!!! PLEASE MENTION THIS UPON AQUISITION

INDIVIDUAL MUST HAVE HIGH MATURITY LEVEL, GOOD WORK ETHIC AND PROVEN EXPERIENCE IS A MUST. RELIABLE TRANSPORTATION, ABLE TO WORK WEEKENDS.

PAY IS COMPETITIVE
COMMISSION AFTER EVALUATION PERIOD.
PLEASE SEND YOUR RESUME TO manuel@mbtechnology.us

Compa��a de telefon�a celular busca t�cnico para el departamento de Servicio T�cnico.
Descripci�n del trabajo: Somos los primeros en conceptos de servicios inal�mbricos, conocemos la calidad y servicio que podemos ofrecer en concepto de reparaci�n, desbloqueos, problemas de encendidos, hardware y software.
Tiempo completo- Se requiere de experiencia (o pasar la prueba manual )
Requerimientos:
- El aplicante debe sentirse en la capacidad de manejar, revisar y re-ensamblar todos los tel�fonos celulares.
- Debe conocer y entender la industria de telefon�a celular (Networks GSM/CDMA) y tener familiaridad con los modelos de celulares.
- Debe tener gran manejo del computador y tener habilidades de comunicaci�n as� como la capacidad de desarrollarse con el equipo de trabajo en momentos de trabajo bajo presi�n.
- Debe ser organizado y tener la capacidad de prioritizar las m�ltiples asignaciones sin dejar de tomar en cuenta los peque�os detalles.
- Estar dispuesto a tomar direcciones y aprender r�pidamente de tal manera que desarrolle la aptitud en el �rea. (Deber� tener previa experiencia en el �rea)
- Experiencia en soldar y manejo de IC chips.
- Conocimiento de desbloqueos de los diferentes software de tel�fonos en la industria.
- Habilidades en el internet en b�squeda de soluciones que puedan presentarse dentro del �rea de trabajo.
- Debe mantener una postura madura ante el trabajo y tener disponibilidad de trabajar los fines de semana.

Pago competitivo.
Comisiones despu�s del periodo de prueba.

POR FAVOR ENVIAR CURRICULUM VITAE A manuel@mbtechnology.us.

Service Technician

2009-10-13T09:35:13-04:00

Quantum Marine Engineering, founded in 1985 and based in Ft. Lauderdale, Florida, is regarded as the world leader in the field of motion control systems and integrated hydraulic systems for the large, mega yacht market. Quantum also designs, engineers and fabricates its unique and highly regarded Integrated Hydraulic Systems. A key contributor to the Quantum success story is the dedication to service and support and the company�s reputation for customer support is unmatched in the industry.

Title: Field Service Technician

Job Summary: World wide service technician involved in commissioning, installation, fault finding and repair of electro/mechanical/hydraulic systems on marine vessels.

Duties:

Core duties include but are not limited to the following:

�Install, maintain, OEM and third party products and equipment at customer�s sites.
�Troubleshoot, identify, analyzes, and repair product failures.
�Liaise with shipyard personnel and boat representatives to ensure smooth communication.
�Commission and perform acceptance sea trails and demonstrate functionality of equipment to customers.
�Provide phone support to customers as and when required.
�Generate site visit reports, equipment failure reports, expense reports etc..
�Plan and arrange travel schedules as required.
�Maintain day to day records of activities performed.

Requirements:
Must have and be able to demonstrate a solid hands on employment history that includes formal training and solid work experience (minimum of 10-15 years) in an appropriate discipline , these being mechanical assemblies, hydraulics and electrical/electronic controls.
The ability to meet the following basic skills is required, read, write and interpret documents in English, such as technical drawings, circuit diagrams, safety rules, operating and maintenance instructions, etc.
The use of PC will be required for communicating and report writing.Effective interpersonal communication, organizational skills, and initiative is required with the ability to work on own initiative and within a team.

Job Conditions:
Extensive world wide travel, occasionally for extended periods is a basic requirement of this position, and will necessitate the flexibility to work unsociable hours, extended hours and to travel with minimal notice. Must have a valid current Passport and Drivers license.
The nature of the work, the size and location of equipment within engine rooms etc. mean that the job can be extremely physical. Employees will be required to work at height as well as in confined spaces.

HelpDesk Engineer $13.00-$15.00/hr (Pompano Beach)

2009-10-12T14:56:15-04:00

POSITION DESCRIPTION

DATE WRITTEN/REVISED: October 12, 2009

POSITION TITLE: Help Desk Engineer

REPORTS TO: Helpdesk Manager

PAY GRADE/RANGE: $13.00 to $15.00 /hr
_____________________________________________________________________________
**** Resumes will only be considered for employment if the subject line contains the term "Desktop Position" ****

POSITION SUMMARY:

This position is responsible for answering technical calls, entering trouble tickets into a ticket system, performing bench work on computers brought into the office, and possible onsite work at client�s offices. This position is also responsible for monitoring and remotely maintaining clients through the use of Remote Management software.

- Candidates applying for this position will need to take a written technical and writing competency exam.
- If candidates currently hold certifications, the certificates must be brought to the interview.
- Candidates must not have any visible tattoos or piercings while wearing work attire.

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

� Answering technical calls and providing phone or remote support.

� Creating/maintaining service ticket and knowledge databases.

� Research events and alerts for potential resolutions to client and server issues.

� Maintain internal systems at office and perform installations of software as needed.

� Responsible for assisting with the support of Windows NT/9X/2000/XP/2003/2008, Linux, and future technologies.

� Responsible for documenting processes and maintaining workflow processes.

� Maintaining SharePoint team portal and making documentation available through SharePoint to field technicians.

� Maintain CRM customer and support information.

� Monitoring alerts and rectifying issues through the use of our management software.

SECONDARY SUPPORT FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of Network Technology Solutions, Inc.

� Be available for occasional special projects that take place after normal operating hours.

� Participate in implementing user account management processes, print-service management, and maintaining optimized connectivity between systems.

� Provide assistance to team members in assessment, analysis, scope, definition, and time lines when implementing changes in technology.

� Provide assistance to team members in researching new technologies, developing short range plans intended to evaluate alternate, customer focused IT products.

� Maintain an extensive depth of knowledge concerning the most recent technological advances, anticipated designs and future products on the horizon.

� Take and pass one certification exam, per calendar quarter.

SPECIFIC KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

� Must demonstrate proficiency with handling customer calls and providing phone support or properly escalating the issue to a senior team member. Must have the ability to learn Microsoft and Linux server operations to allow for supporting role. Capable of rapid acquisition of the ability to develop and support Microsoft Networking, including Operating System, network/systems management, and various third-party products.

� Knowledge of advanced features such MS Office Suite, Active Directory and DNS, DHCP, Mail Services, Backup, and third party network management.

� Ability to travel to various clients� offices as business needs require.

� Ability to read, listen, and communicate effectively both verbally and in writing in order to prepare correspondence and provide clear and meaningful instructions, guidance and counseling to staff members.

� Ability to grasp, lift or carry items weighing up to 55 lbs., occasionally above head.

� Ability to stand, walk, bend, kneel, twist, reach and/or sit and continuously perform essential job functions for an eight-plus hour shift.

Managed Services for SMB (West Palm Beach)

2009-10-12T13:16:35-04:00

Established Company expanding into the 'managed services' market for small/medium business. We will provide remote 24x7 monitoring, software updates, firewall configuration, etc. Require someone who has management experience in a network operations environment and is capable of establishing processes and procedures for this venture.

You MUST have management experience and a solid technical background.

Please DO NOT reply if you are not qualified for this position.

This is a ground floor opportunity in a growing market segment.

IT Support Representative (Miami)

2009-10-12T13:00:20-04:00

Hotel Connections is a fast-growing company that procures and manages hotel accommodations for aviation companies. Based in New York City, Hotel Connections has five worldwide offices and serves over 40 customers, primarily commercial airlines. We offer a fast-paced, entrepreneurial environment, and plenty of opportunity for hard-working and fully engaged employees to grow along with the company. We offer a benefits package that includes medical coverage, paid vacation and sick leave.

General Position Description:
The IT Support Representative is a critical member of the company's technical support team. Primary interaction will be between airline executives, hotel sales and reservations employees, and other IT support staff and systems developers. This position reports to the Director of IT.

The successful candidate will have a strong background in office supervision. A solid understanding of computers is essential; experience in troubleshooting or programming is preferred. This position requires excellent organizational and interpersonal skills, with the drive to see projects through to their completion.

Primary responsibilities include:
o Act as a liaison between airlines and hotels, resolve issues.
o Troubleshoot the company�s computer systems when customers need help.
o Supervise tech support and program developers
o Manage implementation timelines
o Work closely with accountants to keep payments on track and up to date.
o Training new system users

Requirements:
o 3+ years experience in an office environment
o Solid understanding of the Microsoft desktop applications, desktop operating systems, and Active Directory interactions of those products.
o Ability to stay on task with several projects at once
o Excellent organization, communication, writing and interpersonal skills.
o Demonstrated ability to develop a program plan and project plans with appropriate documentation and design processes.
Preferred:
o Four-year degree, or equivalent practical experience.
o Prior experience working at/with hotels and/or airlines a plus

Please email your resume and cover letter. No phone calls, please. Thank you for your interest in Hotel Connections!