Title: Customer Service / Call Center Representative
Primary Responsibility:
1. Handling inbound and customer calls. No Selling!
2. Will be providing customer account updates, verifying documentation and information.
3. Resolving problems regarding documentation issues.
4. May assist in researching and resolving discrepancies.
5. Updating status of customers file, while providing options and walking them through the process.
6. Processing routine to complex transactions on-line.
7. Resolving routine to moderately complex problems and inquiries and referring difficult problems to specialist.
Requirements:
1. 6 - 12 months experience in a call center environment.
2. Outstanding communication skills
3. Professional demeanor
4. Positive and flexible attitude.
Number of Position Available: 15-20 Customer Service Representatives (Part-time and/or Full-time)
Benefits: Full Health, Dental and Vision. Tuition Reimbursement, 401K, Paid Holidays and Vacation Days.
Reply to this posting with the heading "Customer Service".
Send your cover letter and resume to the link above with the Heading/Subject "Customer Service"
We are also looking for:
- Sales Representatives
- Data Entry
- Administrative Assistant
If you are applying for more than one (1) position. You DO NOT NEED to email us several times, just indicate on your cover letter which position(s) you're aplying for and we will contact you after reviewing your information. Thank you.
- Location: Miami
- Compensation: DOE $22.00 - 25.00 / HR
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.