Job Description:
- Case Manager/Support Coordinator
Company Information:
- Unike Support Service helps individuals and families with developmental disabilities and we have been accessing services for the community for over 14 years.
Requirements:
- Bachelor Degree
- Two years experience(in this related field)
- Bilingual (Spanish and English)
- Resume (email only)
Benefits:
- Full time position
- Great benefits package
METROPOLITAN is the largest provider of linguistic services to the UNITED STATES DEPARTMENT OF JUSTICE.
We have opportunities for candidates with and without experience. If you are interested in this position please visit our website www.metlang.com to apply online.
Applicants selected will be subject to a Government security background investigation and must meet eligibility and suitability requirements. Please view our website for more details on security background investigation requirements.
Why BI Incorporated
If you want to make a difference in the quality and safety of our communities, BI is right for you. It is a place to grow your career – your launching pad for success. Our team of professionals is experienced and motivated, but we need you for our innovative and expanding Intensive Supervision Appearance Program (ISAP) Division.
Established in 1978, we are the nation's leading technology and supervision provider for local, state and federal governments. We support more than 1,000 government agencies throughout the United States. Our home office is in Boulder, Colorado; our industry-leading call monitoring center is located in Anderson, Indiana, and we have offices in local communities throughout the U.S.
About ISAP
Operated for the Department of Homeland Security (DHS), ISAP is an alternative to detention for illegal aliens moving through our nation’s immigration court system. The goal of ISAP is to improve aliens’ compliance with conditions of release by making sure they appear at court hearings, providing community supervision, ensuring they comply with final court orders, and much more.
What to Expect
Although ISAP is a very structured program, each day on the job presents a new set of opportunities and challenges. Case Specialists interface with a range of stakeholders including program participants and their families, community resources, our local customer contact, and BI staff. Daily interaction with program participants can vary greatly by their personal circumstance and progression through the immigration court system.
The ISAP Case Specialist position is not a typical desk job. Checking in with clients at their residence or workplace to ensure they are following supervision requirements gets you out of the office and into the community. At the same time, conducting participant orientation and assessment, managing detailed case records, collecting participant travel documents, and complying with program requirements will make up a large part of your daily activities.
Some participants will be supervised using electronic monitoring ankle bracelets or other technology. You will be trained on these technologies and be responsible for tracking participants’ compliance to related curfews and interpreting monitoring data.
Who Will Thrive
Successful ISAP Case Specialists will be able to thrive in an ever-changing environment and display a high degree of professionalism and sound judgment at all times. The primary skills and qualifications needed for this position include:
• Strong interpersonal communication skills to effectively interface with program stakeholders (employees, community contacts, government officials and program participants).
• Ability to clearly articulate program rules, instructions and court orders.
• Ability to compose succinct, accurate written reports.
• Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
• Demonstrated tact when interacting with the public.
• Strong attention to detail and problem solving skills.
• Ability to display cultural sensitivity and understanding.
• Basic knowledge of immigration laws, regulations and procedures.
• Bilingual English and Spanish candidates preferred.
• Computer proficiency including Microsoft Office and the Internet.
• Ability to interpret electronic monitoring messages and daily summary reports.
Background & Education Requirements
• Bachelors Degree in Sociology, Psychology, Social Work, Criminal Justice or related field.
• At least two years relevant experience in a field related to law, social work, detention, corrections or similar field.
• Experience interacting with multicultural individuals.
Work Environment & Physical Demands
ISAP offices offer a typical office environment, however some local travel is required for participant home and workplace visits. Candidates will also travel for a week of employee training.
Physical demands of the job include:
• Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
• Bending, stooping and use of hands and fingers to place electronic monitoring on the client.
• Valid State Driver’s License and the ability to safely operate a motor vehicle.
• Ability to lift up to 30 pounds to deliver and install equip
The work environment and physical demands described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
Selected applicants will be required to successfully pass a Federal background check, drug test and final approval by DHS.
BI fosters a culture of teamwork and innovation while offering a generous compensation and benefits package including medical/dental, 401(k), tuition reimbursement and more.
Visit www.bi.com for full job descriptions and to apply online today.