Position Summary
Grow the retail business. Lead and direct the activities of the retail branch and sales personnel to provide sales and assemblies of hydraulic components to our customers. Meet sales and business goals.
Working Conditions
Retail counter and warehouse setting. Moderate standing and walking. Some lifting of (50lbs) to waist height. Some exposure to hazardous materials. Use of safety equipment.
Job Duties and Responsibilities (with percentage of time spent)
40% Sales/Customer Service- Implement sales strategies to develop and grow the business. Recommend retail sales strategies to sales management for implementation. Serve retail customers in purchasing hydraulic hose parts or components through familiarity and knowledge of vendor’s products. Prepare work orders both manually and computer generated. Identify other items the customer may need. Use creative solutions to meet the customers’ needs. Complete jobs in a timely manner. Partner with Outside Sales, Repair, Customer Service, Credit and all of HSC to meet customer needs and grow the business.
40% Coaching/Team Building/Administration- Prioritize and assign duties and work orders. Coordinate work flow and schedule time off. Provide necessary training and performance evaluation, make hiring and termination recommendations. Utilize and require friendly and professional customer service from all retail personnel. Set goals and measures for retail team, and maintain structure to provide continuous team growth. Evaluate and recommend inventory quantities and product variety to fulfill customer requests and requirements. Ensure proper inventory is maintained by counting, reordering, and shipping materials. Manage business to maximize business financials, prepare and utilize budgets. Follow and require all necessary processes to keep the facilities clean, neat and safe, inside and outside.
20% Assembly-Cut, fit and assemble hose and hose fittings and inspect or test completed assembly. Use a variety of hand tools (wrench, hammer, handsaw, pneumatic wrench, hand grinder, power drill, calipers) and shop equipment (hose crimp machine, reusable hose assembly equipment, hose test machine, hose cut off saw, grinder, forklift, hydraulic shop press, welder, acetylene torch, pressure washer, drill press, band saw, parts cleaner).
- Location: Pompano
- Compensation: $21.00/hr
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